Nick Jackson's dashboard

Nick Jackson set one of Joss Winn's replies as an official response to "How can I combine multiple blogs into one blog?" in University of Lincoln

Nick Jackson set one of Nick Jackson's replies as an official response to "Locked computing labs" in University of Lincoln

Nick Jackson replied on December 15, 2009 20:00 to the problem "Locked computing labs" in University of Lincoln:

The computer labs are permanently locked over weekends. Anybody who needs access should contact security, either at the office in the MAB or by calling 6062 from any internal phone.

Nick Jackson marked one of Alex Bilbie's replies in University of Lincoln as useful. Alex Bilbie replied to the problem "Locked computing labs".

Nick Jackson reported a problem in Get Satisfaction on December 11, 2009 13:52:

Product RSS feeds redirect to community home.

RSS feeds for specific products (for example http://wwh.lincoln.ac.uk/universityof...) redirect back to the community home page, instead of returning the RSS.

This doesn't seem to affect the 'all topics' RSS feed, only with a specific product.

Nick Jackson set one of Nick Jackson's replies as an official response to "Trouble printing from Windows 7" in University of Lincoln

Nick Jackson replied on December 09, 2009 13:34 to the problem "Trouble printing from Windows 7" in University of Lincoln:

We're currently looking into a problem with print drivers which is only affecting Windows 7 64 bit operating systems. We hope to have a solution from our suppliers soon.

Nick Jackson replied on December 02, 2009 17:44 to the problem "Trouble printing from Windows 7" in University of Lincoln:

Now that is unusual. I'll have to get back to you on exactly what's happening there.

Nick Jackson set one of Nick Jackson's replies as an official response to "Trouble printing from Windows 7" in University of Lincoln

Nick Jackson replied on December 02, 2009 14:30 to the problem "Trouble printing from Windows 7" in University of Lincoln:

It looks like what's happened is that your computer isn't reporting its version of Windows in as much detail as we were expecting - nothing to worry about, it just means that we try to give you the wrong version of the drivers (32 bit, instead of 64 bit).

When prompted to download the drivers you need to download the 64 bit version (there's a small link underneath the big download button), this should solve your problem and let you print.

Nick Jackson set one of Nick Jackson's replies as an official response to "Trouble printing from Windows 7" in University of Lincoln

Nick Jackson replied on December 02, 2009 01:35 to the problem "Trouble printing from Windows 7" in University of Lincoln:

Hi Jonathan,

Sorry to hear you're having trouble printing from Windows 7. We're still ironing a few kinks out of the Print From My PC service, and although our Windows 7 test machine worked it looks like you've spotted a combination of things we missed.

I'll take another look at our driver package to see if there's anything I can quickly change to get you printing as fast as possible, but in the meantime could you help us out by telling us which version of Windows 7 you are using (if you know)?

I'll get back to you as soon as I have an update.

Nick Jackson set one of Mark Aldridge's replies as an official response to "Lab A could do with new mouses." in University of Lincoln

Nick Jackson set one of Nick Jackson's replies as an official response to "Is there a way to connect games consoles to the Courts network?" in University of Lincoln

Nick Jackson replied on November 23, 2009 10:17 to the question "Is there a way to connect games consoles to the Courts network?" in University of Lincoln:

At the moment, no. However, ICT are working on an upgrade to the Courts network (currently due to be turned on over the Christmas break) which will allow games consoles to be used online.

We'll keep you posted.

Nick Jackson set one of Nick Jackson's replies as an official response to "Off-campus email is unavailable." in University of Lincoln

Nick Jackson replied on November 20, 2009 10:02 to the problem "Off-campus email is unavailable." in University of Lincoln:

Email problems are now solved, and IT Services apologises for any inconvenience. Sorry everyone!

If you have any further problems please contact the IT Helpdesk on 01522 88 6500, or extension 6500 from any internal phone.

Nick Jackson reported a problem in University of Lincoln on November 18, 2009 17:43:

Off-campus email is unavailable.

Email access from off campus using Outlook Web Access (http://email.lincoln.ac.uk) isn't working, and returns a HTTP 503 Service Unavailable message.

Nick Jackson posted a topic that has since been removed from University of Lincoln. see the change log

Nick Jackson posted an update in University of Lincoln on November 11, 2009 16:42:

24 Hour Library Access this December

The Library and Learning Resources team are pleased to announce that the GCW Library will be open 24 hours during the following times:

• Monday 7th December 08.30 - Friday 11th December 22.00


• Monday 14th December 08.30 - Friday 18th December 22.00

These two weeks are the busiest in Semester A, and coincide with many students' assessment dates.

Access to computing facilities, printed and electronic reference materials, and library self-service facilities (borrowing, renewal, and return of books) will be possible throughout the day & night. Staffed library services will be available during normal service times, and regular opening hours will resume on the 21st December.