Paul S.'s dashboard

I've signed up to the Safari Library after seeing the comparison table. It is confusing because by showing two different tiers (Library vs. Bookshelf) at different rates (42.99 vs. 22.99), and with check mark next to the "Library" column clearly implied that 42.99 comes with the capability to download the full book (since 42.99 is almost double the 22.99, it is creating the illusion that there is no additional cost needed)

A more honest way will be having an asterisk next to the "Full book download" and said "Additional cost may be needed". This way, it will be up to the potential customer to do due diligent to find out the exact term.

It is the perception that creating the confusion - even though technically there is nothing wrong with the comparison table. I for one thought no additional cost is needed to download full book. I fully understand the reasoning why this is not feasible economically to provide full download to every books for free, that is not my point of contention here. As it is, I can see that Safari is providing great value for someone that need access to big collection of books.

At the end of the day, I would expect a good corporate citizen to do more to avoid potentially misleading the customer.

Paul