Peter's dashboard

Peter replied on April 24, 2009 16:18 to the question "How do You Upload to create synth ... Where ???" in Microsoft Live Labs:

Hi,

Create an account : click sign in near the search box on the upper right of the home page : http://photosynth.net .
After you've signed in click on the yellow create link, which will take you to a page where you'll be prompted to install the client software.

Peter replied on February 04, 2009 00:47 to the question "Web Viewer not recognized even though photosynth installed" in Microsoft Live Labs:

HI

thanks. Are you an admin user on that machine? We've seen UAC issues in the past.

thanks

Peter replied on February 02, 2009 17:16 to the question "Web Viewer not recognized even though photosynth installed" in Microsoft Live Labs:

Hi,

Does running this command:
regsvr32 "C:\Program Files\Photosynth\PhotosynthActiveX.dll"

report: "DllRegisterServer in C:\Program Files\Photosynth\PhotosynthActiveX.dll succeded" , Photosynth might be in the Program files (x86) directory if you're on a 64 bit OS.

Peter replied on January 30, 2009 18:02 to the question "Web Viewer not recognized even though photosynth installed" in Microsoft Live Labs:

Hi,

What browser are you using. What version of windows are you running on? Can you post the contents of %tmp%\PhotosynthActiveX.log

Is your web browser installed in a non-standard location?

thanks

Peter replied on December 23, 2008 17:53 to the problem "Error 80080422 on install photosynth 2.0.1519.16??" in Microsoft Live Labs:

Hi,

Are you running the installer as an administrator?

Thanks.

Peter replied on December 16, 2008 19:36 to the question "Getting memory error when try to synth" in Microsoft Live Labs:

Also what operating system are you using and what hardware are you running on? Thanks.

Peter replied on December 16, 2008 19:15 to the question "Getting memory error when try to synth" in Microsoft Live Labs:

Hi,

Do you have log file generated by the synther ; it is stored in %tmp%\Photosynther\synthtitle.log ; where synthtitle is what you named the synth.

1) Start->Run, type "cmd" and press enter
2) Type: cd %tmp%\Photosynther press enter
3) Type: start . press enter
4) Double click the log file, probably "test.log"
5) Copy-Paste this into a reply to this thread.

Thanks

A comment on the problem "pswebclient crashes when adding photos" in Microsoft Live Labs:

Try the work around I proposed below. We're working on a fix. Thanks. – Peter, on December 16, 2008 18:53

Peter replied on December 16, 2008 17:34 to the problem "pswebclient crashes when adding photos" in Microsoft Live Labs:

Hi,

Thanks for helping answer all my questions; I think we've found the cause of this issue.

There are two different image conversion libraries we use, it appears there's a regression in how we use the older image conversion library on xp sp2. Windows xp sp3 and later all ship with WIC , a newer image conversion library that supports more options.

A work around is to install wic on your xp sp2 machine:

http://www.microsoft.com/downloads/de...

It is a 1.2 mb download.

We're working on a fix that won't require this additional download but if you want to try the workaround go for it.

Thanks

--peter

A comment on the problem "pswebclient crashes when adding photos" in Microsoft Live Labs:

Can you try with different set of images, like the sample photos in C:\Users\Public\Pictures\Sample Pictures\ ? – Peter, on December 15, 2008 20:47

A comment on the problem "pswebclient crashes when adding photos" in Microsoft Live Labs:

Thanks for the info here are some more questions
What OS are on?

When the thumbnails are shown in the list view box after the add dialog closes , do they all load or do some stay showing a red x icon?

Does the crash happen immediately when you close add the files or after hitting "synth" button? – Peter, on December 15, 2008 18:53

Peter replied on December 15, 2008 18:44 to the problem "Photosynth Upgrade 2.0.1519.13 don't work for me" in Microsoft Live Labs:

Hi Wim

Just to be clear this crash is in the synther (pswebclient.exe), correct? If you go to %tmp%\Photosynther, the log should be in there. The name of the log file is the title of the synth with ".log" appended to it.

(%tmp% is a system enviromental variable that windows defines for every user.) What version of XP are you using?

Thanks

Peter replied on December 15, 2008 18:22 to the problem "pswebclient crashes when adding photos" in Microsoft Live Labs:

What hardware and OS are you using? The log file created when you hit synth in %TMP%\Photosynther\ , the location of %TMP% depends on the user name that you're logged in with; it's an enviromental varible defined by windows.

Peter replied on December 15, 2008 17:42 to the problem "Photosynth Upgrade 2.0.1519.13 don't work for me" in Microsoft Live Labs:

Hi wim and eagle magic,

can you post log file from %tmp%\photosynther\synthtitle.log where synthtitle is what you named the synth

thanks

Peter replied on December 15, 2008 17:40 to the problem "pswebclient crashes when adding photos" in Microsoft Live Labs:

do you have the log file in %tmp%\photosynther\synthname.log; if so can you post the contents of the log file

thanks.

Peter replied on November 17, 2008 21:52 to the question "Embed photosynth view 2d as default?" in Microsoft Live Labs:

Hi,

There currently isn't an URL parameter for fullscreen and 2D mode in embed.aspx that is hosted in the iframe, thus at the moment it isn't possible.

A comment on the question "required number of texture blend stages (4) not supported" in Microsoft Live Labs:

Hi Daniela

the graphics card that's in your computer doesn't have the capabilities to run photosynth. Dan Cory's post above has the details as to which graphics cards aren't supported. – Peter, on September 15, 2008 17:05

Peter replied on September 09, 2008 16:57 to the question "Photos gone, only points?" in Microsoft Live Labs:

Hi,

If you're seeing "photos gone only points" bug, try upgrading. Last night we released an updated viewer,synther, and installer package which has some fixes for this issue. See Scott's post for more information.

Please note, this is an optional upgrade which is why you aren't prompted to upgrade when you visit the site.

--peter

Peter replied on August 25, 2008 16:43 to the question "Can PhotoSynth run in a virtualized environment?" in Microsoft Live Labs:

This thread has more details : here . Users are reporting that VMware fustion 2 beta does work.

A comment on the question "Install, Install, Install. I keep trying, and it keeps asking me to do it again!" in Microsoft Live Labs:

Gary, Are you on IE or FF? – Peter, on August 24, 2008 02:52