Phil's dashboard

Phil set one of Phil's replies as an official response to "How should I use the xml API?" in Rezgo.com

Phil set one of Phil's replies as an official response to "How does cancellation loop work (Rezgo/Supplier/Customer)" in Rezgo.com

Phil replied on July 17, 2009 22:12 to the question "How does cancellation loop work (Rezgo/Supplier/Customer)" in Rezgo.com:

Hi Dan,

Currently customers need to call in to cancel a booking. You will then be able to access the booking information in the back end of Rezgo. Here is a link on how to manage tour and activity bookings in Rezgo.

When you cancel a booking, you will have the option to notify the customer, or you can choose not to notify them of the change.

All the best,
Phil

Phil set one of Phil's replies as an official response to "Date format keeps changing...can I lock it down?" in Rezgo.com

Phil replied on July 17, 2009 18:02 to the question "Date format keeps changing...can I lock it down?" in Rezgo.com:

Hi Dan,

I have notified our development department of this formatting inconsistency, and we will make changes where needed. Thanks for the update.

Phil

Phil set one of Phil's replies as an official response to "Does Rezgo have an offline TEST mode?" in Rezgo.com

Phil replied on July 17, 2009 17:56 to the question "Does Rezgo have an offline TEST mode?" in Rezgo.com:

Hi Dan,

You can run transactions up to the billing section when your site is off. You can do this in preview mode. If you want to run a full transaction past the billing screen, you can hide your tours, turn your site on, and link directly to the tour url. This will then hide your tours from your site, but you will be able to complete a transaction.

All the best,
Phil

Phil set one of Stephen's replies as an official response to "Can availability of inventory be linked on 'price point' level instead of 'tour option' level?" in Rezgo.com

Phil set one of Stephen's replies as an official response to "How do I empty the trash bin?" in Rezgo.com

Phil set one of Stephen's replies as an official response to "Month View" in Rezgo.com

Phil set one of Stephen's replies as an official response to "Recieving notifications." in Rezgo.com

Phil set one of Stephen's replies as an official response to "Adding a promo code to a booking taken over the phone?" in Rezgo.com

Phil set one of Stephen's replies as an official response to "Print receipt option after booking" in Rezgo.com

Phil marked one of Stephen's replies in Rezgo.com as useful. Stephen replied to the question "Print receipt option after booking".

Phil set one of Stephen's replies as an official response to "Sorting bookings in the payment received folder" in Rezgo.com

Phil marked one of Stephen's replies in Rezgo.com as useful. Stephen replied to the question "Sorting bookings in the payment received folder".

Phil set one of Phil's replies as an official response to "Attachments in emails in the back end" in Rezgo.com

Phil set one of Phil's replies as an official response to "Do all products have to be associated with availability calendar?" in Rezgo.com

Phil replied on July 14, 2009 21:26 to the question "Additional purchases at booking" in Rezgo.com:

Hi Nicholas,

I will mention it to our development team, and see if we can include it in our development plan.

All the best,
Phil

Phil set one of Phil's replies as an official response to "Incomplete booking information" in Rezgo.com