Phil's dashboard

Phil replied on July 14, 2009 21:18 to the question "Incomplete booking information" in Rezgo.com:

Hi Jason,

While we currently do not support requirement selection, we do allow you to add your own custom Form Field that must be filled in. You can have a field that asks for "contact phone number when in Edmonton" for example, and they will have to put an answer in in order to complete the booking. Here is a link on adding custom form fields.

Phil set one of Phil's replies as an official response to "How can I 'tweak' the text box: tour details/description/overview ?" in Rezgo.com

Phil replied on July 03, 2009 23:26 to the question "How can I 'tweak' the text box: tour details/description/overview ?" in Rezgo.com:

Hi Nicholas,

1) Due to restrictions on what data we can include in our description fields, we have had to remove HTML and inline images from the descriptions. If you want to add HTML, you can use the "Additional Info" field. We needed to limit the HTML due to the fact that all of this information is transmitted through our XML feed to vendors, and some HTML can ruin other Vendor templates. We do not send the "Additional Info" field to Vendors, so you can use this for inline pics/HTML.

2) A special memory had entered their inventory before we updated the requirements for tour descriptions. Their new inventory conforms to our standards: http://aspecialmemory.rezgo.com/tour/...

All the best,
Phil

Phil replied on July 02, 2009 23:46 to the question "How should I use the xml API?" in Rezgo.com:

Hi Walter,

I am glad we were able to connect and solve your XML API questions. Do let us know if you have any additional questions.

All the best,
Phil

Phil set one of Phil's replies as an official response to "Can I copy info from current Rezgo site to new one?" in Rezgo.com

Phil replied on June 25, 2009 18:17 to the question "Can I copy info from current Rezgo site to new one?" in Rezgo.com:

Hi Summer,

Good talking with you today. Here is a link to our support article on how to manage categories

Once you have created a category, you can bring it up on your site, and copy the URL to link to the specific category's products.

Here is some marketing information on Rezgo Connect.

Here is some support information on how to use Rezgo Connect to contract with 3rd party resellers looking to sell tours and activities.

Phil set one of Phil's replies as an official response to "integration Eway error message" in Rezgo.com

Phil replied on June 16, 2009 17:13 to the question "integration Eway error message" in Rezgo.com:

Hi Fabienne,

I spoke with Stephen and he told me that you were able to successfully integrate EWay with your Rezgo account. That is great!

Do let us know if you have any further questions.

Phil

Phil set one of Phil's replies as an official response to "integration Eway error message" in Rezgo.com

Phil replied on June 16, 2009 15:32 to the question "integration Eway error message" in Rezgo.com:

Hi Fabienne,

I will have our development team look into this ASAP. We will let you know.

All the best,
Phil

Phil set one of Phil's replies as an official response to "Is there a way to exclude Check Availability Calender, Schedule, Media from the page?" in Rezgo.com

Phil replied on May 21, 2009 19:16 to the question "Is there a way to exclude Check Availability Calender, Schedule, Media from the page?" in Rezgo.com:

Hi Chirag,

Currently you can not exclude the booking calendar as it is how customers plan and book their tours/attractions. The Schedule is needed for our distribution system, so that all products have relevant information for the bookings consumer on all sites that feature your products. The media section is not necessary, but it does help consumers to feel confident with the product they are buying. We can see if the media tab can be hidden, but I recommend that you use it.

If you want to customize the look and feel of your Rezgo booking site, we have an open XML API that allows you to develop a custom interface that can be integrated with your existing site. Let me know if you want more information.

All the best,
Phil

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Phil set one of Phil's replies as an official response to "I want my photos to look great!" in Rezgo.com

Phil replied on May 08, 2009 19:39 to the question "I want my photos to look great!" in Rezgo.com:

Hi Summer,

There are two different image types for Rezgo. The first is the Tour Image or Icon. This is the image that is associated with each tour. You will need to have a square image that is larger than 150px by 150px.

The other images are for the tour image gallery. These images are automatically resized to fit the gallery window. You can upload high quality images, and you will want them to be larger than 500px by 400px in order to look correct.

All the best,
Phil

Phil commented on a topic that has since been removed from Rezgo.com. see the change log

Phil set one of Stephen's replies as an official response to "What's rezgo nameserver?" in Rezgo.com

Phil set one of Phil's replies as an official response to "Need some help, please." in Rezgo.com

Phil replied on April 27, 2009 20:01 to the question "Need some help, please." in Rezgo.com:

Hi Summer,

I had a look at your account and I noticed that you are using the price points to determine the number of guests for each trip. I would recommend that you use tour options to set the price for a specific group size. Remember that there is a "Copy Option" button that makes it quick and efficient to duplicate data. The button is on the top right next to the edit button.

If your tour has only select departure dates, you can set a current date range rule to change availability to the tour from 0 to X, 30 days before the tour date. If you don't have a set tour date, there is currently no way to have an availability window of 30 days. Please email me directly if you have specific questions about this functionality.

Here is some more info on rules

All the best,
Phil

Phil set one of Phil's replies as an official response to "sorting of bookings" in Rezgo.com