qw's dashboard

qw replied on October 09, 2009 09:12 to the update "Rebtel numbers in Shanghai - Updated!" in Rebtel:

Quote from Danielle's reply "Unfortunately, we were not at all aware that our operators in Shanghai would be taking extended holidays during this week". So this is not a block by government. I am sure the REBTEL team is just as frustrated as all of us. Let us hope the REBTEL team can negotiate a better local service contract, preparing for all future holidays. Quite a few weeks ago, when REBTEL had issue in China, I searched everywhere, but I could not find a product as good and as thoughtful as REBTEL. I am so thankful that REBTEL team resolved that issue within 24 hours. There are still many areas for improvement, let us help REBTEL grow better and stronger.

qw shared an idea in Rebtel on September 20, 2009 15:43:

Add more cities in China to the REBTEL map

Please consider adding more cities in China (at least the capitals of the provinces) to the REBTEL map. Thanks!

qw asked a question in Rebtel on September 20, 2009 15:00:

SMS to China Display Wrong FROM Number - Reply message lost.

SMS to China mobile phones display the wrong FROM number, this resulted in lost of replied messages. I reported the issue in March, REBTEL team were able to replicate the problems, and concluded that it was the problem from the Chinese local carrier - the message was delivered, but the FROM number was a bogus one, not my selected SMS phone number, which caused confusion to my friends, and caused lost of replied messages to me. I stopped using SMS to China. Is there a way REBTEL can work with the carrier and resolve this issue? Thanks!

qw replied on September 20, 2009 12:22 to the idea "Add toll-free access number for Rebtel in North America." in Rebtel:

I like this idea. How is the progress? Thanks!

qw gave praise in Rebtel on September 20, 2009 11:55:

Great product

When REBTEL announced the China local carrier issue a couple of weeks ago, I searched on web everywhere to find a suitable product, but I can not find anything that matches REBTEL's capability. The product is designed very thoughtful. Thanks to REBTEL to have the issue resolved within 24 hours. I like REBTEL best is that it is very simple for my families and friends in China to call me. The REBTEL team is always very nice to help us. I hope REBTEL keeps up the good product and service and grow better and stronger.

A comment on the idea "more area code for China please!" in Rebtel:

Yes, please also add area code for all the major cities in China, like the capitals of all provinces. Could we know the near future plan? Thanks! – qw, on September 08, 2009 14:53

qw replied on September 08, 2009 13:55 to the update "Rebtel numbers in China back online!" in Rebtel:

This is really a good news to many of us. Thank you very much for resolving this issue within 24 hours.
I've been your faithful user since the beginning of this year and I like it. Thank you for such a great product, and I'm hoping more US and China area code could be added to your map soon.

qw replied to a topic that has since been removed from Rebtel. see the change log

qw replied on September 07, 2009 15:37 to the question "Does Rebtel work in my area?/How about US long distance calls?" in Rebtel:

Hi Efe, I had the same issue when I wanted to give a Rebtel account as a gift to a person, but I had to give up since that area has no local Rebtel number. I checked quite often, but still ses no change.
Suggestions: Could Rebtel provide a list of area codes to be added in the next month or so? Thanks!

qw replied to a topic that has since been removed from Rebtel. see the change log

qw reported a problem in Rebtel on March 08, 2009 21:28:

SMS deliver issue

SMS message delivered to China with a bogus number instead of my cell phone number as listed.