Rachel James's dashboard

Rachel James set one of Simon Chappell's replies as an official response to "shipping to Greece" in O'Reilly Media

Rachel James set one of Chris Olson's replies as an official response to "404 error when trying to download ebooks" in O'Reilly Media

Rachel James set one of Rachel James' replies as an official response to "ActionScript 3.0 Cookbook missing comment web page" in O'Reilly Media

Rachel James replied on September 29, 2009 13:57 to the question "ActionScript 3.0 Cookbook missing comment web page" in O'Reilly Media:

Hi Michael,

Are you looking for the sample code for the book? The files are available from that book page. For most of our books, you can find the link to the Examples below the image of the book's cover. Here's the zip file of sample code from the ActionScript 3.0 Cookbook, which can be found on the examples page.

I hope this helps. If you're looking for something else, let me know.

Can you describe the problem you're having with the Pen class? Are you encountering an error?

Thanks,

Rachel James
O'Reilly Media, Inc.

Rachel James set one of Diane-Safari's replies as an official response to "Illustrator CS2 tutorial exercise files not downloading" in O'Reilly Media

Rachel James set one of Rachel James' replies as an official response to "Problem with Pages not covered in iWork 09." in O'Reilly Media

Rachel James set one of Rachel James' replies as an official response to "missing files" in O'Reilly Media

Rachel James replied on September 28, 2009 14:38 to the question "missing files" in O'Reilly Media:

Hi David,

You can find the Example/source code files for most of our books by going to the Examples link on the book's catalog page on oreilly.com. The examples link is located below the image of the book's cover.

Here are the Example files for Rails: Up and Running.

Please let us know if you have any other questions.

Have a great day!

Rachel James
O'Reilly Media, Inc.

Rachel James replied on September 28, 2009 14:32 to the question "Problem with Pages not covered in iWork 09." in O'Reilly Media:

Hi Thomas,

You can post your question here. We'll see if we can help, and if the information you're looking for should be added to future editions of the book.

Have a great day!

Rachel James
O'Reily Media, Inc.

Rachel James replied on September 25, 2009 15:29 to the question "Ruby on Rails NOT up and running" in O'Reilly Media:

I've added the ebooks to your account. You can access them by going to http://members.oreilly.com/account/emedia. You can get information about our ebook formats and updates at http://oreilly.com/ebooks/.

Also, two of these books have forums where you can discuss the book and get help with issues you encounter:

Learning Rails Forum
Head First Rails Forum

Let us know if you have any other questions. And have a great day!

Rachel James
O'Reilly Media, Inc.

Rachelj replied on September 24, 2009 21:38 to the question "Ruby on Rails NOT up and running" in O'Reilly Media:

Hi Peter,

You got the print versions of all three books; ebooks are only available through the US cart.

If you would also like the ebook versions, please set up an account at http://members.oreilly.com/ and let me know your screen name. We'd like to give you the ebooks, for your trouble.

Thanks for your patience. I hope you'll be pleased with these books.

Rachel

Rachelj replied on September 24, 2009 15:54 to the problem "Safari down?" in O'Reilly Media:

Hi Trevor,

Sorry you haven't been able to access Safari. It seems to be working now for me. Are pages not loading for you, or are you not able to log in? What happens when you go to http://my.safaribooksonline.com/home?

Some more information should help us to track down what's going on.

Thanks,

Rachel James
O'Reilly Media, Inc.

Rachelj replied on September 24, 2009 15:41 to the question "Ruby on Rails NOT up and running" in O'Reilly Media:

Hi Peter,

It looks like Borders does carry the newer edition, Rails: Up and Running, at least online, if you'd like to purchase it from them.

Rails: Up and Running is also available from our online store (through our UK Cart), and is available as an ebook bundle as well.

On the book page, you can find links to Examples/source code and Errata.

You might also be interested in Learning Rails. You can find more Ruby and Rails resources and content at http://oreilly.com/ruby/.

Please let us know if you have any questions.

Thanks,

Rachel

Rachelj set one of Rachel James' replies as an official response to "Free Online Version" in O'Reilly Media

Rachelj replied on September 22, 2009 17:33 to the question "Free Online Version" in O'Reilly Media:

Hi Neena,

You can find the open book version of Linux Device Drivers at http://oreilly.com/catalog/linuxdrive3/book/index.csp.

Regards,

Rachel James
O'Reilly Media, Inc.

Rachelj set one of Rachel James' replies as an official response to "Lost in Leopard" in O'Reilly Media

Rachelj replied on September 22, 2009 17:04 to the question "Lost in Leopard" in O'Reilly Media:

Hi,

If you're new to using a Mac, but are familiar with Windows, a book that may be helpful to you is Switching to the Mac: The Missing Manual, Leopard Edition. This book introduces you to Leopard in the context of what you know from Windows.

Feel free to write us here with questions about the book or about using your Mac, we'd be glad to help you. Are there any particular tasks that you're trying to understand? We can help you find the correct section of the book and clarify anything that's not clear.

If neither of these books seems like the right book, I wanted to make sure you knew that we have a 100% satisfaction guarantee. You can find details at http://oreilly.com/oreilly/cs/guarantee.csp.

Also, there are some video tutorials from Lynda.com that might be useful to you. There's a series about Leopard that is available with a subscription, but some videos about the basics are available for free. You can find them at http://www.lynda.com/home/DisplayCourse.aspx?lpk2=365 (Check out the Introduction and Welcome to Leopard sections).

I hope this helps, and please let us know if there's anything we can do for you.

Rachel James
O'Reilly Media, Inc.

Rachelj set one of Rachel James' replies as an official response to "Ruby on Rails NOT up and running" in O'Reilly Media

Rachelj replied on September 22, 2009 15:06 to the question "Ruby on Rails NOT up and running" in O'Reilly Media:

Hi Peter,

I'm sorry to hear about this frustrating experience, but we'll make sure you get the correct book, so that you can move forward with Rails.

It sounds like you purchased Ruby on Rails: Up and Running, which was published in 2006, but we have a new edition of the book: Rails: Up and Running, which was published in October 2008.



We have a 100% satisfaction guarantee. I'd recommend that you first find out if you can return the book to Borders. If you have difficulty returning the book to them, please contact our customer service at order@oreilly.com or (707) 827-7000 / (800) 998-9938.

Regards,

Rachel James
O'Reilly Media, Inc.

Rachelj set one of Brian Sawyer's replies as an official response to "New release wanted for Head First EJB." in O'Reilly Media