Robert Smith's dashboard

I solved my problem by using a DNS search download that I found online. It went to my mail server and found the exact name my mail server was looking for. I then entered that name in my mail account setup and then it worked.
The problem is with your mail server. It is looking for information that you have not entered into your mail account set up. Don't expect Thunderbird to help, they don't know what your problem is and I get the impression they don't care either.
Your ISP should be able to give you the info that your mail server is looking for, but I have found that most of them are busy with their own problems and don't really want to be bothered with yours.
There are simply a ton of folks out there with this problem and it is a simple one to fix. You simply have to take the bull by the horns and find out what info your mail AND SMTP server are looking for. Then supply that info via your mail account setup process. Then it will work. Hope this helps. This is a very frustrating problem that, as far as I am concerned, the ISP or Thunderbird could get fixed if they would do it, but I don't think they really want to bother.
Looks to me like some IT guy out there could write a little program that would go to the server and gather the info that the server is looking for and then install it into Thunderbird or Outlook Express or whatever email program you are using. How about it GEEKS, here is a challenge!!! Step up to the plate. Show us how smart you are. A lot of folks out here in "email for dummies land" are counting on YOU =-} – Robert Smith, on November 06, 2009 16:11

My thunderbird says I am connected to the email server, but won't ask me for my password, thus, it won't log on to my email account and download my emails. I used a different, new computer and set up my new thunderbird account and it logged on just fine. The only difference between the 2 computers is the new one is XP and the old one, that won't log on, is Win2000.
Is there a solution to this problem? The really stupid part is, it worked fine up until last friday afternoon. I had been using it all day up to that point.