Scott Robbin's dashboard

Scott Robbin replied on November 13, 2008 23:03 to the question "suggestion: "last played songs" tab" in Songza:

Hello nandop,

Thanks so much for the suggestion. I agree, it would be extremely helpful to have access to a history of the songs that you've recently played. I'm forwarding this to our development team for inclusion in an upcoming release to Songza.

Best regards,
Scott

Scott Robbin replied on November 10, 2008 17:19 to the problem "Since yesterday, when clicking on the "search"button nothing happens," in Songza:

Great! Glad to hear it sorted itself out. If you continue to experience difficulties while using Songza, please don't hesitate to let us know.

Scott Robbin replied on November 06, 2008 17:25 to the problem "player switches songs in the middle of playing a song" in Songza:

Hi chiligin,

Thanks for contacting us. We're currently aware of the problem, and are working to resolve it very soon. In the meantime, I would suggest visiting the other thread, where we're discussing this problem, and click on the "I have this problem, too!" link, located at the top of the page. Once we have a resolution to this problem, we'll be announcing the solution there, so that everyone knows it's been fixed.

http://getsatisfaction.com/songza/top...

Thanks,
Scott

Scott Robbin replied on November 06, 2008 17:21 to the idea "Renaming Songs?" in Songza:

Hi Loco Metal Head,

That's a great suggestion -- thank you. I will forward this to our development team for review in an upcoming release to Songza.

Best regards,
Scott

Scott Robbin set one of Scott Robbin's replies as an official response to "What happened to the embed feature?" in Songza

Scott Robbin replied on November 06, 2008 17:20 to the question "What happened to the embed feature?" in Songza:

Hello tsutsu,

We've temporarily removed the Embed link while we work on improving that feature. In the meantime, I'd suggest that you use the "Link to song" feature for directing users on your site to listen to a song. While it's not meant to be the ultimate solution, I hope that it will provide you with a temporary way to recommend music to your friends.

Best regards,
Scott

Scott Robbin replied on November 05, 2008 21:13 to the problem "FireFox and Chrome interact via Songza" in Songza:

Hi David,

Yes, we're aware of this problem as well. YouTube's embedded player seems to have an awareness of multiple instances across browsers. It tends to play a video in whichever player it considers to be the primary one, regardless of where the interaction happens. I find this to be strange as well, and I'm not sure what the benefit would be?

I'm working on resolving this one myself, as it's one that I find perplexing...

Thanks,
Scott

Scott Robbin replied on November 05, 2008 21:10 to the problem "Flash player overlaps progress bar." in Songza:

Hi David,

Thanks for your feedback -- and especially for the level of detail (re: wmode).

This is actually one style issue that we've wrestled with for a while. There are a few conflicts between the wmode parameter and our use of a static player at the bottom of the page. We've tried diligently to resolve this in a cross-browser-friendly manner, but as you can see we still have a bit of tweaking to do.

I'll forward this to our design team for review.

Best regards,
Scott

Scott Robbin replied on November 05, 2008 21:07 to the problem "Imeem player breaks playlist flow when window is hidden." in Songza:

Hi ShimmeringWaters,

Thanks for bringing this to my attention. I've heard a few others reporting similar issues, and I'm looking into it now. In addition to the problem you've reported, you may find yourself seeing some of the issues that are being discussed here:

http://getsatisfaction.com/songza/top...

I'd suggest visiting that page and clicking the "I have this problem, too!" button, so that you're notified when I find a resolution.

Best regards,
Scott

Scott Robbin replied on November 05, 2008 21:05 to the problem "Songza/Firefox/Explorer issues" in Songza:

Hi All,

I think that some of the issues you're seeing here may be related to another thread that we're discussing on Get Satisfaction. I'd suggest joining in on it, so that I can notify everyone who's affected once I have a resolution.

http://getsatisfaction.com/songza/top...

Thanks,
Scott

Scott Robbin replied on November 05, 2008 21:03 to the problem "songs not playing entire way through" in Songza:

Hi h,

I think the problem you're having might be related to the one being discussed in this thread. I'd suggest joining in on it, so that I can notify everyone who's affected once I have a resolution.

http://getsatisfaction.com/songza/top...

Thanks,
Scott

Scott Robbin replied on November 05, 2008 21:02 to the problem "Songza is completely broken - doesn't even play songs!" in Songza:

Hi Goblue2003,

I think the problem you're having might be related to the one being discussed in this thread. I'd suggest joining in on it, so that I can notify everyone who's affected once I have a resolution.

http://getsatisfaction.com/songza/top...

Thanks,
Scott

Scott Robbin replied on November 05, 2008 21:00 to the problem "Songza skips to next song in the last few seconds of playing a song." in Songza:

Hi All,

Thanks so much for the links and feedback. I'm continuing to work on this problem this week and will get back to you when I have a solution.

Thanks,
Scott

Scott Robbin set one of Scott Robbin's replies as an official response to "Removing songs from replacement list" in Songza

Scott Robbin replied on November 05, 2008 20:27 to the question "Removing songs from replacement list" in Songza:

Hello smleckie1,

Right now, there's no way to hide individual songs on the replacement list, only to hide the list as a whole, if you don't want to see it. Though, it can easily be shown again...

We're going to be removing that section in the near future, though not without announcing it first, and giving you plenty of time to finish searching for your replacement songs.

Hope that answers your question.

Best regards,
Scott

Scott Robbin replied on November 05, 2008 20:24 to the question "Artists royalties" in Songza:

Hello Jiff,

Yes, Songza pays the major publishing rights organizations, ASCAP, BMI and SESAC, for the public performances of the songs. In addition, our content partners, YouTube and Imeem, also have their own agreements for the rights to those songs, which in turn benefit the artists and labels.

Best regards,
Scott

Scott Robbin set one of Scott Robbin's replies as an official response to "Is it all because of majors?" in Songza

Scott Robbin replied on November 05, 2008 20:21 to the question "Is it all because of majors?" in Songza:

Hello Soundsponge,

At Songza, we've always been committed to doing whatever is best for the content creator, whether it be directing users to purchase songs via Amie Street or Amazon, so that the artist can continue to generate revenue. Imeem shares those same values, so it made sense for us to source content from them.

That said, we understand that a few rare songs are not available from Imeem, and are working hard with them and other content source provides to bring those back to the Songza catalog. We hope to have those incorporated very soon.

Best regards,
Scott

A comment on the update "Updates and $5 of music from AmieStreet.com" in Songza:

Hi omouse,

Thanks for your feedback. Currently, we're working to make the Imeem player integration even better and more consistent with the experience you've come to love on Songza. We hope to have those updates released very soon.

As for you question about Amie Street, it might be a good idea to contact Amie Street support directly with that request. They've been very accommodating to helping others in your same situation, who wish to claim the $5, and who already have an AS account.

Best regards,
Scott – Scott Robbin, on November 05, 2008 20:14

A comment on the update "Updates and $5 of music from AmieStreet.com" in Songza:

Hi Ulrich,

Unfortunately, this would conflict with the YouTube Terms of Service, so it's not likely something that we'll be able to do in the near future. Still, you raise a valid point about being able to differentiate between music with and without video. Currently, songs which are from non-YouTube sources are tinted yellow, making them easy to scan in the search results. Hope that help.

Best regards,
Scott – Scott Robbin, on November 05, 2008 20:12