Scott Hirsch's dashboard

Neil Fraser replied on November 18, 2008 23:06 to the problem "Modifying tables is impossible in Docs" in Google:

By default, columns are all equal widths, measured by percentage of the table's width. However, for the latest info, I highly recommend checking in with The Docs Group:
http://groups.google.com/group/Google...
That's where you'll be able to get help from Gill, Ahab, or from the Google Guides. And the Docs engineers also lurk in that group.

Scott Hirsch replied on November 18, 2008 22:53 to the problem "Modifying tables is impossible in Docs" in Google:

Thanks for the prompt reply, Neil!

However, I'm still really confused. Are you saying that if i have a table with 7 columns and I want to change the width of each, then i have to manually change it in each of the seven columns? I think you should add a check box to the "change table" box that let's me resize all columns equally. I'm pretty sure that's what Word and Pages do.

I really really want to use docs exclusively (at least for internal document creation), but a few UE and functionality bugs make it really really hard. It's hard to rationalize spending 20 minutes formatting something as simple as a table.

Help!

Neil Fraser replied on November 18, 2008 22:21 to the problem "Modifying tables is impossible in Docs" in Google:

First choose the width of the whole table: right-click in the table, "Change Table..." Choose from the four types of widths.
Next choose the widths of each column: right-click in a cell, "Change column..." Choose from the four types of widths.

Granted, this is definitely not as easy as dragging the column widths with one's mouse. However, the result is a lot more flexible since the document will scale properly on different media (paper, computers, mobile phones, web, etc).

Hope this helps.

Scott Hirsch reported a problem in Google on November 18, 2008 21:17:

Modifying tables is impossible in Docs

how do you resize column widths?
if you add a column, it's impossible to get them all the right size again.
the modify entire table function doesn't include this as an option.

We're a google*apps shop here and yet this problem makes docs almost unusable.

Todd marked one of Scott Hirsch's replies in Get Satisfaction as useful. Scott Hirsch replied to the question "Looking to supplement GS with a Callcenter application.".

Scott Hirsch replied on November 17, 2008 23:00 to the question "Looking to supplement GS with a Callcenter application." in Get Satisfaction:

Yes, we are currently working with a partner tackle this problem by training call center employees to monitor Get Satisfaction and answer/route customer concerns appropriately.

However, it seems you are suggesting a solution that has more to do with systems integration ... I'd love to chat with you more about different ways we could make that work.

Feel free to email me:
scotth [at] getsatisfaction [dot] com.

Todd asked a question in Get Satisfaction on November 17, 2008 22:42:

Looking to supplement GS with a Callcenter application.

Has anyone dealt with using GS in conjunction with a call center tool like LivePerson? I'm curious about keeping the features from overlapping and being able to share information between the tools.

Kate replied on November 12, 2008 20:27 to the question "GetSatisfaction Biz Dev contact" in Get Satisfaction:

Sweet - thanks for the swift response guys!

Kate marked one of Scott Hirsch's replies in Get Satisfaction as useful. Scott Hirsch replied to the question "GetSatisfaction Biz Dev contact".

Scott Hirsch set one of Scott Hirsch's replies as an official response to "GetSatisfaction Biz Dev contact" in Get Satisfaction

Scott Hirsch replied on November 12, 2008 20:26 to the question "GetSatisfaction Biz Dev contact" in Get Satisfaction:

Hi Kate!
Actually the bizdev contact is me: scotth@getsatisfaction.com. The person you're emailing is our lead engineer who doesn't sleep because he's so busy coding. I'm emailing you directly now.
--scott H (not Scott F)

Kate asked a question in Get Satisfaction on November 12, 2008 20:14:

GetSatisfaction Biz Dev contact

Hi Guys, I know you're super busy people but I'd like to confirm I am emailing the right biz dev person - is it scott [at] getsatisfaction [dot] com?

Thanks!

MK replied on November 11, 2008 19:08 to the idea "Why Firefox User Community?" in The Firefox User Community:

no, quite the opposite. There's nothing like getting help from an employee. But that's not feasible. I guess what I am trying to say is that while employees come under a "company", the "community" merely comes under the label (cheeky, i know!). So I thought why not have a "Community Inc." (except the Inc. part).

@Scott - thanks mate!

Amy Muller replied on November 11, 2008 18:53 to the idea "Why Firefox User Community?" in The Firefox User Community:

Hi MK,

Thanks for the reply. I totally understand. I guess I'm still curious, though, because the idea of Get Satisfaction *is* "community support". Our hope is that we provide a neutral playing field where customers can help each other and companies can help too when they make the choice to participate. Do you feel that the employee participation in the Mozilla area detracts from the ability of customers to help each other?

Scott Hirsch replied on November 11, 2008 18:47 to the idea "Why Firefox User Community?" in The Firefox User Community:

Good for you!

idris replied on November 08, 2008 23:07 to the idea "Mint should enable home values to calculate true net worth" in Mint:

Bank of America uses Zillow's Zestimate for this feature

Scott Hirsch replied on November 07, 2008 19:45 to the problem "Sorry. The idea is not clear enough" in Get Satisfaction:

Please feel free to tell us what's confusing ... in the last few months, we've been working diligently on how better to communicate the value of our platform. As Amy said, the new tour will help, but in the meantime any thoughts are appreciated!

Scott Hirsch replied on November 07, 2008 18:22 to the praise "Wow!" in Get Satisfaction:

ditto, amy!
Your help was really ... well ... helpful!

A comment on the update "Announcing: Premium Services now available to Get Satisfaction Companies" in Get Satisfaction:

Great, Anthony. Sorry it wasn't more clear up front! We'll work on that language. – Amy Muller, on November 07, 2008 16:35

A comment on the update "Announcing: Premium Services now available to Get Satisfaction Companies" in Get Satisfaction:

Amy: You're right - it does. See below. :o) – Anthony Williams, on November 07, 2008 09:02