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Simon Law marked one of Éric St-Jean's replies in Akoha as useful. Éric St-Jean replied to the question "How does the leaderboard work?".
Simon Law replied on September 12, 2008 03:14 to the question "Modification of address on Starter Kit order..." in Akoha:
Sure!
Send an e-mail to support@akoha.com with your order number and your address. We’ll change it when we send it out!
Thanks,
Simon
Simon Law set one of Austin Hill's replies as an official response to "How does the leaderboard work?" in Akoha
Simon Law set one of Simon Law's replies as an official response to "Reporting bugs without violating the NDA" in Akoha
Simon Law replied on September 01, 2008 21:16 to the question "Reporting bugs without violating the NDA" in Akoha:
Please submit your bug through the “Contact Us” link on the site or by e-mailing support@akoha.com. We’d be more than happy to help you out.
sfllaw replied on November 25, 2007 07:03 to the problem "Transparencies in a PNG are converted to black." in Get Satisfaction:
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sfllaw started following the problem "Transparencies in a PNG are converted to black." in Get Satisfaction.
sfllaw reported a problem in Get Satisfaction on November 22, 2007 16:11:
My company logo is all pixelated and ugly!When I upload a logo in PNG or GIF form, it gets compressed way down as a JPEG. This in turn makes everything look pretty ugly.
Could you tweak that so it looks OK? Or even better, leave the images as they are if they're already in PNG, GIF, or JPEG format?
sfllaw replied on November 22, 2007 15:55 to the question "Can I wear more than one hat?" in Get Satisfaction:
I've come back and happily found that I can add my corporate e-mail to my account. And that it integrates pretty well.
I'd like to note that because I have separate work and personal e-mails, it doesn't make sense for Company Notifications to get shunted to my primary e-mail address. Wouldn't it be nice if each company I worked for would send notifications to my corporate address?
sfllaw replied on August 22, 2007 04:41 to the question "Can I wear more than one hat?" in Get Satisfaction:
sfllaw replied on August 22, 2007 04:41 to the question "Can I wear more than one hat?" in Get Satisfaction:
Not two profiles. That would be way too difficult to manage.
Maybe a dashboard that can be filtered for your company. After all, on my work time, I want to be addressing company stuff.
In conversation, you should get a sensible default, much like Leslie is suggesting. But being able to take off any official hats should be possible.
sfllaw replied on August 22, 2007 04:38 to the question "Can I wear more than one hat?" in Get Satisfaction:
That sounds pretty close to what I want.
The only adjustment I would make is that when you're replying in your own company's space, you also should be able to choose whether you're speaking as the company's representative, or from your own point of view.
Certainly, there are some companies for which that's inappropriate.
sfllaw replied on August 21, 2007 17:59 to the question "Can I wear more than one hat?" in Get Satisfaction:
sfllaw replied on August 21, 2007 17:25 to the question "Can I wear more than one hat?" in Get Satisfaction:
sfllaw asked a question in Get Satisfaction on August 21, 2007 15:56:
Can I wear more than one hat?I don't _just_ work for my company and I want to be able to use Satisfaction as just a plain-old regular Joe.
Can I have more than one e-mail address tied to my profile? That way, I can tie my work e-mail to stuff that I say about work. And the rest of the time, I can speak as myself.
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