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Krista replied on September 22, 2008 22:09 to the problem "Can't make voice comments" in Snapvine:
I've reset your phone number validation. So log into Snapvine.com and go to "account" and then "phone numbers" and put in your number again. Then try leaving yourself a comment from that number and it should work fine. If not, can you send me a link to your voice player and i'll look into it further? Thanks!
RChopkoj replied on September 15, 2008 23:09 to the problem "Can't make voice comments" in Snapvine:
Hi,
I have the same problem AND people can't leave ME voice comments...
Here's the steps I am taking:
I call the number 1(206)-777-0140 and enter the code I was given. I hear the prompt but it hangs up immediately after I enter my code!!!
Therefore, I have not been able to leave any voice comments to people OR receive my voice comments. May I have some assistance please?
Thank you! -RChopkoj
Granny Joan replied on August 15, 2008 17:38 to the question "Harassment options?" in Snapvine:
If this person is making voice comments to your Snapvine voice player or blog player, you can go to your Snapvine profile page (click on 'Profile' from the upper right hand corner). Click on 'View All' next to 'Voice comments' and 'Delete' any comments that you do not wish to appear on your voice widgets. You can also click on your 'Home' button on the main page and click on 'Edit Privacy' from right hand side of page, then click on 'Screen Comments' (this will let you view and listen to comments) you wish to have appear on your player.
You can 'Block' this person on their profile page so that they are not allowed to comment to you.
Sometimes if you address these type of people, they just become more agitated (as they are usually seeking attention and drama), the best means to protect yourself is to block them or ignore them.
Hope this helps.
Krista replied on August 01, 2008 15:05 to the question "I really need some help please" in Snapvine:
A comment on the question "I really need some help please" in Snapvine:
Browser:Aol 9.0 [I think]
Flash version.... I'm not sure
And I'm recording by microphone
Also I oticed when I put my cursor over the send a little box pops up saying Send-Disabled – Shelbs, on July 30, 2008 17:33
Granny Joan replied on July 30, 2008 16:14 to the question "I really need some help please" in Snapvine:
I had this same problem, for a short period. I reloaded my Flash player, cleared my cache and history, quit my Browser (FF3 with Mac) and then rebooted my machine. Reboot is key I believe. Since Firefox is also a new version, it also hangs on occasion. Therefore, suggest users, restart their computer when they experience a problem. I have not had the problem again, since I rebooted ... Hope this helps. The problem occurred when I was trying to use the microphone option to comment or reply to a blog post.
Krista replied on July 30, 2008 15:45 to the question "I really need some help please" in Snapvine:
Hey Shelbs. I know this is frustrating and it's something we're aware of and working to correct as soon as possible! Thanks so much for your patience while we work on this.
Since we're currently working on trouble shooting this, it would really help us if you could give us a few details. What is your:
Browser type and version?
Flash version?
Are you recording by phone or mic?
If anyone else is experiencing this, could you please answer these questions too? The more examples we get, the sooner we can figure out what's happening and correct it!! :)
Thanks!-
Shelbs started following the problem "Can't make voice comments" in Snapvine.
Shelbs replied on July 30, 2008 04:13 to the question "Harassment options?" in Snapvine:
Shelbs asked a question in Snapvine on July 30, 2008 04:08:
I really need some help pleaseI can't press the send button to send voice comments. I can record and add a title but when I try to click sumbit nothing seems to happen. I can add voice blogs just not comments. Is something wrong with my computer or just the site?
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