stephanie's dashboard

I have also had terrible customer service and bad attitude in the shoe department. I REFUSE to shop at the macys near my home (Hobart, IN). The sales associates just stand around and talk and then give attitude when you just ask to try on shoes or even purchase something! I don't know how many times I've been ignored trying to actually spend money there. So, I just say forget it. I won't go there unless I'm at another Macys that I know has better service. Like the one in Orland Park, IL.

This is so sad. Now, Nordstrom is like every other, depersonalized store in the mall. They should really reconsider. Another similar example: Macy's bought Marshall Fields. Recent polls have shown that people miss the character and shopping experience at Marshall Fields. It was way nicer than Macy's and i completely stopped shopping there once they switched. Something about Field's just made shopping more fun. This piano thing is kind of the same idea. If you start taking away what makes your store great, people will stop shopping there.

I worked at Wal-Mart in the photo lab the summer before I began college. I was never told that their policy is not to give last names. That was in 2002, so it may have changed. I would report the employee, with the area he worked, which store, time, and date. That is all absolutely inappropriate. May I also suggest you shop elsewhere? I can't stand Wal-Mart. My grandma works there currently and I feel they are a horrid company. My fiance and I have not shopped there for the past five years. And we don't miss it.

I would contact Starbucks through their actual website. My fiance and I had a really bad customer service experience at the Starbucks in West Lafayette, IN when we were in college. One of the managers was always in a nasty mood, and finally my fiance got fed up and reported it to corporate. All of a sudden we didn't see here there any more. I don't know if they just moved her to a different store or what, but we didn't have to deal with her bad attitude any more. Other than this we've always had great experiences at Starbucks and its employees. That is why we complained. They are a company who generally listens to its customers I think.

I've actually had a similar problem at the store we go to in Merrillville, IN. The first time my fiance and I shopped there after getting memberships, we went to check out and I handed the cashier my card. My fiance was going to use his Amex card to pay the bill and the cashier, very rudely, told us that she needed HIS membership card if he was going to pay. I think she was rude, because she thought he didn't have a membership or something. We said fine, gave her his card and that was that. But, ever since then, we have gone to costco and I give them my card and my fiance pays with his Amex. This is very inconsistent and I think they should decide on store policy and train their employees to enforce those policies. Luckily, our situation was sort of reversed from the above persons, so we don't really care, but if I were you, I would be upset as well. The problem is consistency. And that is the store's issue. If you are a customer and they allow you to do something and then all of a sudden change their mind, that is not our fault, it is the stores.