Travis's dashboard

Travis replied on December 02, 2009 17:11 to the idea "Manual entry of provider data for previous years not downloaded" in Microsoft Hohm:

Thanks for the suggestion Wade. One way you can accomplish this is to disconnect from your energy provider, then select manual entry and enter in your historical data. Once your historical data is entered, reconnect to your utility. Where and if there is any overlap in the months entered, the system will use the utility provided data over the manually entered data. Hope this helps.

Thanks,
Travis

Travis replied on December 02, 2009 16:58 to the idea "Support for more than one log in for an account" in Microsoft Hohm:

Thanks for the feedback Russell. This is a feature we would like to have in the future as well. We appreciate your suggestions. Keep them coming.

Thanks again,
Travis

Travis replied on December 01, 2009 18:31 to the idea "Combined Gas & Electric on graphs" in Microsoft Hohm:

Hi Russell,
Thanks for your feedback. Microsoft is releasing continual updates to the Hohm application, but have been focused on other areas. The suggestion above will be included in the next few months as we roll out planned improvements to our charting experience.

Thanks,
Travis

Travis replied on December 01, 2009 18:26 to the question "Hohm in Austria" in Microsoft Hohm:

Hi Michael,
We appreciate your feedback. Unfortunately, Hohm is not supported yet in Austria. We do have plans to be available and supported beyond the US, but do not have a published timeline yet. However, we do appreciate your interest in Hohm and all of your feedback.

Thanks,
Travis

Travis replied on November 30, 2009 19:36 to the problem "Provider data not updating (Seattle City Light)" in Microsoft Hohm:

Hi josham,
Thanks for providing your feedback. You indicated that you entered your SCL data a few months ago. Do you know when it was entered? SCL was not available for connections prior to October, so I want to be sure we are talking about the same data.
If you are willing to share some additional information I can research it and discover what may be causing the issue. Please email hohmpriv@microsoft.com and I would be happy to investigate it further.

Thanks again for using Hohm,
Travis

Travis replied on October 09, 2009 17:54 to the problem "No guidance on how to get to 100% complete" in Microsoft Hohm:

Hi Kyle,
Thanks for your feedback. Try checking the weekend settings for your thermostat as well.

Thanks,
Travis

Travis replied on October 09, 2009 17:46 to the question "Are you intending to bring a Hohm Thermostat to market?" in Microsoft Hohm:

Hi Jeff,
We plan to intergrate Hohm with a number of devices including the thermostat. We appreciate and share your enthusiasm.

Thanks,
Travis

Travis replied on October 07, 2009 23:58 to the idea "Hot water support for hot tubs and jacuzzi brand tubs" in Microsoft Hohm:

We appreciate the feedback Jimmy!
We will take this under consideration for future releases.
We definitely appreciate your continued use and feedback,
Best Regards,
Travis

Travis replied on September 24, 2009 20:36 to the problem "Home Profile 500 Error" in Microsoft Hohm:

Play Ultimate,
Sorry...you can send it to hohmpriv@microsoft.com. Let me know if this one does not work.

Thanks,
Travis

Travis replied on September 24, 2009 18:35 to the problem "Home Profile 500 Error" in Microsoft Hohm:

Play Ultimate,
Do you recall what data was changed in your profile? Or if you would like for me to investigate deeper, you can send me you LiveID email address to the following...hohminfo@microsoft.com.

Thanks,
Travis

Travis replied on September 24, 2009 16:14 to the problem "Home Profile 500 Error" in Microsoft Hohm:

Hi Play Ultimate,
I just tried this page and it rendered fine....no errors. You might try closing your browser, logging in and returning to the page. Hope this helps.

Thanks,
Travis

Travis replied on August 25, 2009 15:34 to the idea "Unplug any device that uses a remote control. The ALL drain energy" in Microsoft Hohm:

Great suggestion DrBoz!

Travis replied on August 25, 2009 15:33 to the problem "Energy saving ideas do not correlate to my input. Other errors" in Microsoft Hohm:

Thanks for the feeback Charlie. We consider square footage in providing energy breakdown charts, however, we do not display it to the user in terms of sqare footage. This could be a future feature. With regard to the other issues, you will want to insure that you have rerun your energy report after you have updated your home profile to pick up your changes to you description. Please let us know if this has already been done. Thanks for using Hohm.

Travis replied on August 25, 2009 15:27 to the problem "Recommendation correlation to incorrect heating system type" in Microsoft Hohm:

Thanks for the feedback David. We will investigate this recommendation and its correlation to electric baseboard heating. We appreciate your feedback during this beta.

Travis replied on August 20, 2009 16:56 to the idea "Duck-less mini-split heat pumps" in Microsoft Hohm:

Thanks David...this is a great suggestion. We will investigate ductless heat pumps as an option. We appreciate your feedback and your continued use of the service.

Travis replied on August 20, 2009 16:52 to the question "heating pipes are non-existence" in Microsoft Hohm:

David,
Thanks for the feedback. Some of the questions are currently conditional, while others are not. We are looking at how to best optimize questions, so that we do not ask questions that are not relevant. We will dive into this one.
Again, thanks for the suggestion.

Travis replied on August 18, 2009 21:08 to the problem "Hohm doesnt like having no shade trees around your home" in Microsoft Hohm:

Hi Alex,
Shade trees a conditional question. If you say that your home is shaded by shade trees, then you will need to enter the height of the trees over 7 feet. If there are no shade trees, enter just "no" for your answer and the height question will disappear.

Travis replied on August 18, 2009 21:03 to the problem "heating system never used, profile doesn't let me say so" in Microsoft Hohm:

Thanks for the feedback Tracy. We appreciate the suggestion. We will look to add this type of option in the future.

Much appreciated!

Travis replied on August 18, 2009 21:00 to the idea "Use a clothesline instead of the dryer to save energy" in Microsoft Hohm:

Hi Mike,
Thanks for the suggestion. We will look to incorporate this type of feature in a future release. Many thanks!

Travis replied on August 18, 2009 20:58 to the problem "Manual entry = incorrect graphs" in Microsoft Hohm:

Mike,
The graph should reflect and correspond to the usage amount entered and saved as opposed to the cost amount that is associated with the usage. If you are seeing behavior different than this, can you describe in more detail? Thanks much.