Val's dashboard

Val replied on December 17, 2009 16:38 to the problem "Cannot resize objects after installing v1.6.55" in Balsamiq:

Update on this situation: http://www.balsamiq.com/blog/2009/12/...

Val replied on December 17, 2009 16:14 to the problem "Cannot resize objects after installing v1.6.55" in Balsamiq:

OK http://bit.ly/oSkrb now has 1.6.54 again if you need to roll back from 55. Next up, fixing the bug.

Val replied on December 17, 2009 16:11 to the problem "Re-sizing object pans the canvas instead" in Balsamiq:

OK http://bit.ly/oSkrb now has 1.6.54 again if you need to roll back from 55. Next up, fixing the bug.

Val replied on December 17, 2009 16:02 to the problem "Cannot resize objects after installing v1.6.55" in Balsamiq:

Hi Tolism7 (and others), I am sorry about the stability of this build. We are working on it.

Val replied on December 17, 2009 16:01 to the problem "Re-sizing object pans the canvas instead" in Balsamiq:

Hi Micheal and jm, We are taking a look asap. So sorry about this situation!

Val replied on December 15, 2009 08:20 to the praise "Amazing customer support" in Balsamiq:

Ah, that was YOU, eh? Lovely set up, and a lot of action on that desk, clearly. I didn't realize this was your thread, Jon. Thanks for helping me put a face with a name. And so glad we are able to manage your issues at a quick clip. Yay!

Val replied on December 12, 2009 21:50 to the problem "MockupsForDesktop.air installation crashes on Fedora 12" in Balsamiq:

Hi Wlodek, thanks for being in touch-we are looking at this.

Val replied on December 12, 2009 21:46 to the idea "Export to PDF should remember folder when saving." in Balsamiq:

Hi Ben, thanks for the note, we'll look into it.

Val replied on December 12, 2009 21:27 to the problem "isInGroup numbers can get out of sync with the parent controlID" in Balsamiq:

Hi Vitorio, we will take a look at this. Thanks for the write-up.

Val replied on December 12, 2009 21:22 to the problem "In Full Screen Presentation, if "Dock Inspector" option is enabled and Inpector visible, the UI Library remains locked." in Balsamiq:

Hey, great news, just heard that Peldi fixed this in 1.6.50, which is why I am not seeing it. Update to the new build and you shouldn’t see it anymore, either.
:-)

Val replied on December 12, 2009 21:19 to the problem "Command-line PNG export can't find images with relative paths" in Balsamiq:

Hi Victorio, this indeed seems to be a bug, as this relative path problem was "fixed" in 1.5.
I am talking to Peldi about it, we may need more info, screen shots, etc.

Look for another note soon.

Val replied on December 12, 2009 21:16 to the problem "In Full Screen Presentation, if "Dock Inspector" option is enabled and Inpector visible, the UI Library remains locked." in Balsamiq:

Hi Essepi, Sorry you are frustrated, and this won't make you much happier: I am not seeing this. :-( I updated yesterday to 1.6.50, so please give it a shot and let us know if you are still seeing this. If so, would you be able to send a screen shot of this?

Val replied on December 12, 2009 21:04 to the question "Adding groups to libraries; Multiple pages per mockup" in Balsamiq:

Hi Scott, Thanks for your thoughtful note. Appreciate the time and interest. There is a thread about libraries here you might follow:

http://getsatisfaction.com/balsamiq/t...

Regarding "Projects"
Well, this is a tough one. We have a thread going here: http://getsatisfaction.com/balsamiq/t...
but as you can see, it's still in the oven. We have lots of interconnected issues with this, but are making behind the scenes progress. Lots of announcements coming, and this is on the list.

Thanks again for your comments and questions. Stick with us, we are getting there...

Val replied on December 12, 2009 20:49 to the problem "Property inspector shows incorrect default settings for some controls" in Balsamiq:

Hi Leon, thanks for letting us know about this. I will try to replicate here, but if you have any screenshots showing this, I would be grateful if you can send them to support@balsamiq.com

Re: default button color being white and the PI showing black: you are right. Good catch, thanks for being an extra set of eyes.

Val replied on December 12, 2009 19:20 to the praise "Amazing customer support" in Balsamiq:

John, Don't forget that we are grateful to hear when you find a bug we've missed, so thank YOU!

Val replied on December 10, 2009 21:32 to the praise "I love this app" in Balsamiq:

Aw, shucks, Kyle, that's just plain nice to hear. :-)

Val replied on December 10, 2009 09:03 to the question "Examples with linking and branching?" in Balsamiq:

Hi Bonnie, I just posted your call for help to our Facebook Fan Page http://www.facebook.com/pages/Balsami...

I hope someone in our little community is able to help here.

Val replied on December 10, 2009 08:54 to the question "changing the global navigation" in Balsamiq:

Hi Billy, I think the fastest way to change the global navigation which appears in all 70 mockups would be to open the BMML file in a text editor (it's just XML) and run a search and replace on the image paths.

Val replied on December 10, 2009 08:53 to the question "PDF Export Update?" in Balsamiq:

Hi Jeff, Great news, we implemented export to PDF, so you are good to go!

http://www.balsamiq.com/blog/2009/11/...

Val replied on December 10, 2009 08:46 to the question "Can I use an animated gif?" in Balsamiq:

Hi Scott, thanks for your note. Sadly, Flash doesn't support animated GIFs, so this isn't an option in Mockups.