will's dashboard

will replied on December 13, 2009 18:32 to the question "Maximum PIN length" in Xmarks:

It is 255 characters.

Regards,

Will
Xmarks

will set one of will's replies as an official response to "Installation problem with Xmarks 3.4.3 on FF 3.5.6 (Windows 7)" in Xmarks

will replied on December 08, 2009 19:50 to the problem "Installation problem with Xmarks 3.4.3 on FF 3.5.6 (Windows 7)" in Xmarks:

Sorry about that galen, there was another string that got mangled when we got our latest batch from the translators. The same link should do the trick:

http://static.xmarks.com/clients/fire...

Regards,

Will

will replied on December 08, 2009 17:38 to the problem "Installation problem with Xmarks 3.4.3 on FF 3.5.6 (Windows 7)" in Xmarks:

Hi galen,

Did you try the new download link? Please let me know if that fixes it.

http://static.xmarks.com/clients/fire...

Regards and sorry,

Will
Xmarks

will replied on December 07, 2009 19:03 to the problem "Installation problem with Xmarks 3.4.3 on FF 3.5.6 (Windows 7)" in Xmarks:

Hi,

Sorry about that. Here's the fixed version:

http://static.xmarks.com/clients/fire...

Let me know how it goes.

Will
Xmarks

will set one of will's replies as an official response to "Installation problem with Xmarks 3.4.3 on FF 3.5.6 (Windows 7)" in Xmarks

will replied on December 04, 2009 23:01 to the problem "Installation problem with Xmarks 3.4.3 on FF 3.5.6 (Windows 7)" in Xmarks:

Hi,

Sorry about that. There was a bit of a technical snafu for a couple languages when received the new strings from translation. It's been fixed. Just over install with this version:

http://download.xmarks.com/download

Thanks,

Will
Xmarks

will replied on November 21, 2009 18:21 to the idea "Selectively restore bookmarks" in Xmarks:

I think that's a great idea. You can "view" past revisions which allows you to go and re-bookmark individual items but a more automated approach would be much nicer.

Thanks!

Will
Xmarks

will replied on November 21, 2009 17:03 to the question "does xmarks work for firefox with tiger?" in Xmarks:

Good news! Thanks for using Xmarks!

Will

will replied on November 20, 2009 18:43 to the question "does xmarks work for firefox with tiger?" in Xmarks:

As long as Firefox 3.0 or above works in Tiger (I assume it does), Xmarks should work just fine.

Let me know how it goes.

Cheers,

Will

will replied on November 20, 2009 08:38 to the problem "Firefox Shut Down - Xmarks Error Box" in Xmarks:

Hi,

Sorry for this issue; we do have a fix for it. You can download this update:

http://jezebel.foxmarks.com/xmarks-3....

Let me know how it goes and sorry for the hassle.

Regards,

Will
Xmarks

will replied on November 08, 2009 21:49 to the problem "Archives only lead to 500 server error!" in Xmarks:

Yes, I'll pass it along to the engineer to do the hand fix of your account, cnwang.

Sorry for the hassle,

Will
Xmarks

will replied on November 03, 2009 18:37 to the problem "Signing could not be verified" in Xmarks:

Sorry for the hassle. I'm not sure why firefox is balking at our code signing in some circumstances (is it possible that your computer's date/time is set incorrectly?), but here the direct link to the unsigned version:

http:///jezebel.foxmarks.com/byos-1.0.0.4.u.xpi

Regards,

Will
Xmarks

will replied on October 21, 2009 17:34 to the problem "Xmarks block pop-ups and crash FF on exit" in Xmarks:

tim.yen, still trying to recreate your environment to try and replicate it.

I'm wondering if anyone else has solved this problem by disabling the .net framework add-on?

will replied on October 19, 2009 19:05 to the problem "Archives only lead to 500 server error!" in Xmarks:

Hi jjx,

Your account has been fixed. Let me know if you run into any more problems.

Regards,

Will
Xmarks

will replied on October 19, 2009 16:32 to the problem "Archives only lead to 500 server error!" in Xmarks:

Hi jjx,

I'm passing your info over to the engineer who knows how to fix it. I'll let you know when your account is working again.

Regards,

Will
Xmarks

will replied on October 19, 2009 16:28 to the problem "Xmarks block pop-ups and crash FF on exit" in Xmarks:

Thanks ramasaig!

Does this help other users with this problem? I know tim.yen still has it but it would be good to see if others have ran into it.

tim.yen, could you send me more details about your PC? Particularly what OS you are running and if you have any other add-ons installed?

Regards,

Will
Xmarks

will replied on October 16, 2009 20:34 to the problem "Archives only lead to 500 server error!" in Xmarks:

Hi leflere,

We're having trouble findin your account. Is there a typo in "leflere"? If not, you could send us your email address to support@xmarks.com (mentioning this get sat post) and we can try to find the account by your registered email address.

Let me know; should be a quick fix once we find the right account.

Will
Xmarks

will replied on October 16, 2009 17:51 to the problem "Xmarks block pop-ups and crash FF on exit" in Xmarks:

Could you try this build? If it doesn't fix it outright, hopefully the additional logging will help track this down. The build is here:

http://jezebel.foxmarks.com/xmarks-3....

Let me know how it goes.

Will
Xmarks

will replied on October 16, 2009 17:02 to the problem "Archives only lead to 500 server error!" in Xmarks:

Hi leflere,

Sorry for the hassle. There is a small group of users that this affects and we're in the process of writing a script to batch fix everyone involved, but in the meantime, we'll fix yours manually as well.

Regards,

Will
Xmarks