Past Events

  • Press_sxsw

    SXSW 2008

    Get Satisfaction recently appeared at SXSW in Austin, Texas. Thanks go out everyone who came to our Meetup and everyone else who joined us at the most interesting event of the year. You can read all about our favorite memories of the conference here.

  • Press_csitnm

    Customer Service Is the New Marketing

    For our one-day Summit, we commandeered the Golden Gate Club in San Francisco’s Presidio on February 4th to talk about innovations that can spring from the marriage of customer service and social networking. Speakers from Zappo’s, Virgin, The Geek Squad, and many more joined Alex Frankel, author of “Punching In,” to share forward- thinking ideas about how to turn customers into evangelists.

Press

  • Fast Company
    Does a New Website Hold the Secret to Great Customer Service?
  • New York Times
    On the Internet, Everyone Can Hear You Complain
  • Read Write Web
    Get Satisfaction Announces API - Look Out Corporations of the World
  • Venture Beat
    Customer Service Gets Serious in 2008
  • Computer World
    Disgruntled Facebook Users Look to Get Disabled Accounts Reactivated
  • Business Week
    Crowdsourcing Customer Service