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How can I change contact call-back numbers?
I have several contacts whose call back numbers I would like to change. One is a China mobile number where the local number assigned is a Beijing number. I would like to change it to a Shanghai number since she travels to Shanghai and a number there would avoid paying in-country long distance charges which are charged on her plan, but I see no way to do this.
The others are USA numbers, in area code 650. These contacts are quite old and were originally assigned area code 415 local numbers since that is the closest place Rebtel had numbers at the time. Since Rebtel now has area code 650 numbers I would like to change some of these contacts so they have local-for-landline call back numbers, but I can find no way to do this as well. Even removing and re-adding the contact results in the current 415 number being reassigned (though adding the same contact to a different account does end up with a 650 call back number).
How can I change the call back numbers which are assigned?
The others are USA numbers, in area code 650. These contacts are quite old and were originally assigned area code 415 local numbers since that is the closest place Rebtel had numbers at the time. Since Rebtel now has area code 650 numbers I would like to change some of these contacts so they have local-for-landline call back numbers, but I can find no way to do this as well. Even removing and re-adding the contact results in the current 415 number being reassigned (though adding the same contact to a different account does end up with a 650 call back number).
How can I change the call back numbers which are assigned?
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Inappropriate?Dennis,
We map your contact to the nearest city were we have numbers.
There is currently no option for users to manually assign your contact's nearest city/area code, but send us an email with the changes you need help with and we'll do it for you. -
Inappropriate?Efe,
Either the algorithm for the mapping is more complicated than that, or it isn't working too well. The China mobile actually has a Guangzhou number, which is about twice as far from Beijing, where the assigned Rebtel number is, as it is from Shanghai, where I'd like the number to be. And most of the 650 contacts are in exactly the same city as the Rebtel 650-353 numbers, yet no matter what I do they keep getting assigned 415 San Francisco numbers, 50-something kilometers away.
I'll send the mail. Thanks.1 Comment
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This answers the question
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There seems to be something awry with the mapping of your numbers indeed. We're looking into it and will get back to you soon.
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