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Am I using the calendar correctly?
I have been creating rules to indicate when a tour is unavailable (usually due to prior booking). I have noticed that when I pull up the calendar for an option, it shows availability (or lack thereof) but that's it. Is there a way to pull up that calendar and use it change availability status? That would seem easier than creating rules all the time.
I’m looking for a better way.
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The better way to handle this is to create the booking in the back-end booking system. This way you can actually track the booking and the revenue associated with the booking. You can then append a label to the booking like "Phone Reservation" or "Counter Booking" so you can track your revenues across multiple channels. The other benefit is that the back-end bookings are charged at a much lower percentage than the front-end bookings and there is a cap. If you need help using the back-end bookings, I recommend you have a look at this quick tutorial video:
http://www.youtube.com/watch?v=lWWqdR...
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Inappropriate?The better way to handle this is to create the booking in the back-end booking system. This way you can actually track the booking and the revenue associated with the booking. You can then append a label to the booking like "Phone Reservation" or "Counter Booking" so you can track your revenues across multiple channels. The other benefit is that the back-end bookings are charged at a much lower percentage than the front-end bookings and there is a cap. If you need help using the back-end bookings, I recommend you have a look at this quick tutorial video:
http://www.youtube.com/watch?v=lWWqdR...
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This answers the question
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Stephen: The calendar use I asked about would be for blackout dates from our clients - due to boat maintenance, hurricane season, or whatever - not bookings that we would take a percentage of nor track (no revenue; no need to track). Sorry if I did not make that clear in my original question. I still have the same question: Is there a way to use the calendar to change availability status of tours? Thanks, Summer -
Inappropriate?Okay, I understand now. Sorry about that. I think the rules in this case would be the best way to handle this, since the rules were designed to deal with the exceptions not the norms. In this case, black out dates, maintenance, etc. would be exceptions to your regular schedule. When creating your rules though, I recommend you name them appropriately, for example "Blackout August 12th" or "Maintenance Sept.16", so that you can delete the rule once the date has passed.
I hope that answers your question better than my previous response.
Thanks,
Stephen -
Inappropriate?I know this question was answered, but I would like to bump it up for another look.
Because I have a lot of activities, I end up with a lot of rules that are only good for one day - perhaps because an activity is booked through another source, the boat scheduled for maintenance that day, etc. I still find it to be time consuming to create those rules, and then have to go through the housekeeping process of deleting them one at a time when they are no longer needed.
Is there any chance that the possibility of using the calendar to to indicated blackout dates could revisited?
Thanks,
Summer
I’m hopeful!
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Inappropriate?Hi Summer,
We've added a feature that I think would work really well for you. It is the inventory adjustment feature. You can go to the calendar for a specific tour option (i.e. Tour > Booking > Details > Calendar), choose the day that you want to black out from the list of days of the month on the left and adjust your inventory down to "0" for the day. You don't have to remove this adjustment after the fact like a rule because it will only affect that day. When you run your reports, it will indicate that the inventory was decreased because of an adjustment.
You can find out more about this feature by checking out this support article:
http://support.rezgo.com/rezgo-suppli...
Let me know how that goes for you and if it that helps streamline things for you.
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