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Editing a Reservation
Hi its me again
A client books online, and then phone in or email and want to change a few things (trip date, trip type). There is an edit button on the client`s summary booking page, however it doesnt seem like I change things like the trip date and trip type. Any suggestions for me
A client books online, and then phone in or email and want to change a few things (trip date, trip type). There is an edit button on the client`s summary booking page, however it doesnt seem like I change things like the trip date and trip type. Any suggestions for me
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Inappropriate?Hi Val,
Currently due to the way the system structures inventory, changing dates / times on the fly is not supported. You can cancel the booking and update the information on the back-end, and with Rezgo Pro, you can quickly see the availability for the next tour options, and then create a new booking. We are looking into ways to streamline this functionality.
All the best,
Phil
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