Internet Explorer or Norton Security Certificate Invalid Warning

We had a report from a Rezgo member that their customers were receiving a warning on Internet Explorer 7+ and Norton that the secure certificate on the Rezgo booking and payment page is not valid.

Rezgo.com uses a 128 bit Wildcard Secure Certificate. This means that the same certificate can be used for all Rezgo.com members. For example, the same certificate can be used for: yourcompany.rezgo.com as well theircompany.rezgo.com.

The issue with that the wildcard certificate only supports one level of subdomain (the part before the .rezgo.com). So, if you are linking to a product on your Rezgo account, then you should be using the following format:

http://yourdomain.rezgo.com/tour/1234...

NOT

http://www.yourdomain.rezgo.com/tour/...

So, make sure that when you link to your Rezgo site, you do not include the www portion in the link because this is not necessary and will cause a security warning during the booking process.