Twitter Content Missing
I am finding a lot of tweets from Twitter search that are not appearing in ScoutLabs. Why is this? Do you have all of twitter or only a subset?
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Inappropriate?Hi John,
The Twitter results in our app make direct use of the Twitter API. In order to comply with their limit of 150 queries/hour, we cache the Twitter results every hour. This means you'll see Twitter results refresh once per hour.
If you have a search with lots of Twitter results (e.g. Michael Jackson), you may see a difference between what's on Twitter (which is now) and what's in the app (which is 0 to 60 minutes old).
Let us know if you have further questions!
I’m hoping Twitter makes their data more accessible
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this solves the problem
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Inappropriate?Hi John: Can you tell us more about the search you are experiencing this for? We'd like to check this situation out further. If the discrepancies you see are for data in the last hour, we know why, but if the discrepancies are on older data, then we need to investigate further.
I’m concerned
The company says
this solves the problem
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I think I understand. So I cannot get tweets that happened a few weeks ago if there are a high number of results, correct? -
Inappropriate?John, Lots of talk about this lately. And yes, you are correct. If there are a high # of results then you may only be able to go back about a week. This problem is currently being brought to Twitters attention as we were told by them that we could go back 4 months. We think that the API call limitation is the cause of this discrepancy and will let you know as soon as we work it out with Twitter.
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