Recently active topics in Snapfish tagged with checkout

I had the Photo book credit on my account, but it's not there anymore. Can I have it put back on my account?

shakira227 (@) comcast. net

I created my account and photo book yesterday and saw a notice at the top of the screen that due to overwhelming demand, the free photo book deadline had been extended until Nov. 22. But when I went to order it today, I got to the final checkout page and was still being charged the full amount. Can I still get the free book?

I am unable to use the photobook offer that was on my account a few days ago to checkout with the promotion.
My e-mail is: blang_bling(@)yahoo.com
my sister's e-mail is: mubzee(@)comcast.net

Can anyone add it back onto these accounts? Or at least my account?

I followed the link through oprah.com on Thursday to make my free photo book. I completed the book yesterday and today, I tried to checkout, but the code has not been applied. I am being charged the normal price for the book. I cannot find the live chat option nor can I find a phone number on the entire site. Has the number been taken down lately? I had to do a search on Google for the customer service number which is not helpful right now since the office is closed. How can I get the free photo book offer applied to my order?

My e-mail address for the accont is: m.masmal (@) yahoo.com

I am also having trouble checking out. I spent over 3 hours last night uploading photos (which was frustrating in itself) Then this morning I have spent again over 3 hours trying to check out and get prints of these photos. I can't fill out the customer service webform because when I try - snapfish site freezes then too! I am sooooo frustrated. Is there a phone number I can call or something. PLEASE

I deleted photos from my order hoping to reduce prints & noticed afterwards that my deleted photos were included in my order... Ahh. I've been sitting here for hours. Is there anyway I can fix this problem?

I have been trying to ckeck out for three days, spoke with customer service three times recieved email from tech dept saying it was fixed to try again. NOT!!! I emailed back and I have been on hte phone with customer service for 25 minutes and still not resolved!!!

I was trying to order prints last night, and as I was just at the end of completing my order, I was prompted but a screen telling me that three of the 925 prints I had chosen could not be completed. I chose to remove them from my cart, and I was directed back to the original screen to review the contents of my order. I had previously purchases about 1300 pre-paid 4x6 prints. However when I was returned to my cart, all of the pictures that I had been trying to order, aside from three three problematic ones, were still there but the 925 print credits had been deducted from my account. There is no order for the prints I had wanted to purchase, but my credit card has been charged for the shipping as well. There was absolutely no way to explain this through the Snapfish customer service page because of the length limit on the messages. Can someone please explain how I go about getting the order sent to me without being charged again and how do I get those print credits resorved and applied to my order? HELP!

HELP! I have 20 people coming over tomorrow for a photo exchange and I can't order my photos from snapfish. I spent many hours today editing photos from my many many albums and put the ones I wanted to order in my cart. I left my computer for 20 min and when I came back I could no longer get to my cart. I get this error message: " We're sorry-there's been a system error. Click on the button below to return to Snapfish." Error ID: : 10.50.8.214-07.24.2008-813885

I can't get to checkout on the snapfish website. I can get to my cart, but EVERY SINGLE TIME i click "check out" the site freezes up and stops responding. I have been having this problem for well over a week. Its not the PC that I'm using because I've tried from at least 4 different locations. All i want to do is order my pictures...is there some secret to this that I'm just not aware of??