CHAT FEATURE
The chat feature is not working on either of my networks. it will say that people are on line and when you click on the chat option it comes up but no one ever answers. I feel this means that people are not on line when the system says they are.
please advise
please advise
15
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Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?They are online, the chat function isnt actually working. We tried yesterday on a site we coordinated over yahoo IM so we know we were ringing and both were on line. It says it ringing the recipient - but it isnt
I’m frustrated
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Inappropriate?It worked once a couple of days ago on my site, that was it though. I haven't connected with anyone other than that time. I thought it was because people haven't updated their flash yet, but now I see there is a problem with chat.
I only have about 15 members of one of my sites and it showed that at least 6 of them have been on all day, all night into the next day when I know for a fact that some of them haven't. Especially the way the site has been booting people off lately. -
Inappropriate?I ́d tried with two Computers, I was on-line with different accounts and the CHAT SIMPLY DOESN ́T CALL THE OTHER PERSON... MOST OF THE TIMES FAILS THE CONECTIONS, AND STILL RINGING! Sometimes the screen fades to black, but in all screen it isn ́t the option to answer the call.
And the problem remains!
I’m Confused
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I also have problems with the chat and video functionality on our socialgo community site, at first when I tested it a few days ago it was working, right now it is not working on my site how can i get it fixed. I need to get this problem resolved urgently as we are on trial period and we will hope to carrying on after the trial but we need to make sure this problem is fixed once and for all.
When you click on the green phone button the other member and is ringing on one computer, it does not ring on the other computer of the other member who is also logged on. I have tested it from two computers with two different members logged on and it does not work.
Can any one help -
Inappropriate?Hi all,
The tech team are looking into this issue... Sorry for the inconvenience... -
Inappropriate?While these issues are being sorted, anyone is welcome to install and use the Who-IM instant messaging system to identify who is presently online and to instantly message back and forth with them.

You can get it free from WidgetLaboratory here:
http://www.widgetlaboratory.com/magaz...!_51.html
Cheers!
EG
WidgetLaboratory -
Inappropriate?Chat feature still isn't working on transdivine.com. Tested from two different computers this evening.
I’m frustrated
1 person says
this solves the problem
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Inappropriate?Hey Ivana
Just to confirm the chat feature is now working. If you have any further problems with it, please let me know.
Regards
Will
The company and 1 other person say
this solves the problem
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Inappropriate?will webe able to use who im in free networks social go ?
1 person says
this solves the problem
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Inappropriate?still not working: rings on the other computer, he answers and starts to ring on my computer; the invitation to answer appears again to the other, he answers again "yes" and the window opens, but only on his computer, not on mine; tested with different people on different pcs
1 person says
this solves the problem
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if this is true, along with the white labels not being completely gone, along with speed issues, etc... all PAYING network owners should be fairly compensated with a free month of the same service we are paying for currently (that's if it only takes a month to fix). Fair is fair, don't be Ning! -
well although I'm still pissed at them for kicking us out, I will at least say that Ning was very generous in terms of providing free services to compensate us when they had problems. -
Inappropriate?I agree with Dorinb. Its not working AGAIN!!!! Frankly its getting to be a joke. If you cant make it work then take it away until it does work. Colin makes a fair point, this was tolerable when it was a free network but since you guys started charging the idea that you might get around to it sometime is no longer acceptable.
I’m frustrated
1 person says
this solves the problem
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I also strongly agree. -
Inappropriate?Some changes: chat working better, but still takes a lot until connection established.
Video working reasonable
Audio is a disaster, echoes and big noise, cannot use it.
Tested on different computers,with different people.
I understand that you have, probably, some technical problems with, but I agree with Leatherlon - better to take it away until you solve all problems.
thank you
dorin b -
Inappropriate?Dear friends from Socialgo,
In our Site http://clubeglamour.socialgo.com the Chat feature don ́t work at all. We tried with 2 computers side by side lots of times, and with the internet Explorer 7 (SP2) and Safari 4 public beta (528.16)
Please help us... thanks.
I’m Confused
2 people say
this solves the problem
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Inappropriate?Thanks for the extra info guys...we are looking at this asap!!
Tom
1 person says
this solves the problem
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Inappropriate?I’m near to collapse to creating my network. I spend a lot of my time for trying to create my networks and hoping that SG will fix 2 main features of audio/video chat and language translator/editor. While I’m waiting for you to fix these features there appear many web sites which are same to one which I want to create. I’m already late.
I was very optimistic about the future of my network. The opportunity for network members to chat by audio and video was the most attactive feature for me as network creator. But if audio video chat feature doesn’t work, all my effort devoted last months will become nothing/complete failure. My network members got very passive because the chat feature doesn’t work. I reported SG about the language editor updating problem but SG is saying that they can’t tell me specific dates when it will be fixed. How long I will waste my time hoping that SG will fix them?
I’m frustrated
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Inappropriate?Hey Nomadboy
Now that we have released the layout manager we will have much more time to look into these issues, sorry for any inconvenience caused. Chat is temperamental at the moment and is now one of the main things we are working on at the moment, please bare with us.
Regards
Will -
Inappropriate?Hi Tom, Will
Is it possible to embed any webchat into my network in the way that members of my network can talk to each other directly from my network? Preferably, no pop-up box or not to go to another chat. If neither of these options are possible. What can be other solution?
I embedded userplane webchat (webmessenger 2) in my network. It works fine but it is very complicated to use and it is like pop-up box, it is not easy for english learners to understand how to use.
Is meebo or tokbox better ? Is there any tutorial or guidance or example of network which apply them?
Thank's -
Inappropriate?@Nomadboy
We think you will like TokBox, we use it extensively for customer service, group meetings, and just plain fun. See the "how to" installation video here:
http://www.widgetlaboratory.com/magaz...
Cheers!
EG
WidgetLaboratory
Feel free to contact the LAB for help any time:
help@widgetlaboratory.com or http://tokbox.com/EvilG
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Inappropriate?Hi EG,
Are members of my network able to talk to each other without me/when I'm off-line if I embed "Tokbox" in "Ads&custom HTML box of my network ?
While I talk to someone, can other people talk to each other?
BR
Nomad -
Inappropriate?@Nomad
With TokBox, a member can "join" TokBox in general after visiting your page or anyone else's on your network. There is also an awesome AIR application that one can download so that TokBox is "always" available regardless of whether you are browsing (like Skype) on a site.
The result is that your members can build their own "networks" of friends they meet on your site, and then any one of them can also have a tokbox "page" that they can use on your site as a basic link in their member profile. Whenever one or two or more friends want to have a fun video conference, you they can quickly or easily start up a new "room" on the fly, or start with their own room then add "friends" or "strangers" to come into the room.
It is all very dynamic and flexible... so almost sky is the limit.
Hope this helps!
EG
WidgetLaboratory
Feel free to contact the LAB for help any time:
help@widgetlaboratory.com or http://tokbox.com/EvilG
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Inappropriate?hi EG,
Thank you EG for your help. I want to ask one more thing. When I embeded tokbox as iFrame into new page which I added , there isn't shown text chat and guest list. Please help me to show them under video chat box?
http://www.lets-talk-in-english.com/l...
BR
Nomad
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