Users not able to sign up

Ok, thanks. BTW, a new member just signed up in the last hour but I've still got those 3 members whose accounts say "Email Pending".

Any update on this? Still have those members pending.

hi mockups,

Try signing up another test user. Are you still experiencing this problem? If you still do and don't want to divulge your network's url here, send it to me on the owners forum on owners.socialgo.com (look for Mike Martin)

Same for me. I got email pending and I switch them to members and they still cant log in. They say they get a blank page.

Thanks mockups and Ryan for reporting this.

Can I ask are your networks setup with moderator approval of new members or as standard allowing all signups?

And apart from those existing 'Email pending' members, have you had subsequent successful new signups acting properly (eg, since this problem first occurred, have you had new members without this problem successfully signup)?

The signups are standard (no moderator approval). I just created a new test account and it went through fine. As for the existing Email Pending accounts--here's what I tried with one of them:

- Clicked on member name in Manage Members; blank screen
- Changed member to Member status; still blank screen
- Changed member to Banned and removed all activity; still blank screen
- Changed member to Pending; loaded the site with an error that said something like "This user hasn't set their profile"
- Logged in using my admin account and saw that I had a Member Request; granted access to member
- Member appeared in member list; tried to view profile but it comes up as a blank screen
- Went ahead and deleted the account and told the member to try again; worked with the same email and username

But there's one thing that I'm a little worried about. The account shows up in both the Member list and Deleted list on the Manage Members page. Will this cause problems?

I am not only experiencing this, but I also am experiencing problems on my own site accessing anyone's profile page. I tried a Ctrl+F5 however was unsuccessfull. I also tried to join another site and upon entering my profile info and attempting to change my profile picture, the same result occurred

My signups are Moderator approved

I originally had a moderated approval but not now. The users with login problems were after I switched the network to be open.

I didn't even know til yesterday some emailed me directly saying they couldnt log in and when I went to member admin it had a few people as email pending. I just switched them to members but they still can not login.

Hi all,
The servers were down last night for a while so could we performed some vital maintenance work. Everthing should be working fine now. If you are still having problems let me know...

First of all, sorry about bumping the other thread on this subject. As it was higher up the list I had assumed it was newer which was not the case.

Yeah, this is happening to me now. 2~3 days ago I signed up to a network only to be presented with a blank page. Trying to re-register tells me the e-mail is already registered, trying to login gives me a "user/password error" and recommends I reset the password. And trying to reset the password causes a message telling me the e-mail address is not registered, which contradicts what the sign-up process claimed.

As an aside, I've also tried most of the common default passwords and a null password and those are no more successful.