Recently active problems in Starbucks

I understand that people don't enjoy making low wages, but they shouldn't take it out on their customers. In general there has been a trend towards worse and worse customer service these days.

At Starbucks the other day I arrived at 10min to 8. They open this store at 8, and I was waiting patiently. An employee came out to get something from a vending machine, I asked him what my chances of getting a coffee at 8am was, and he shrugged his shoulders. I then asked, "Well, do you have any coffee on?" and he said, "yeah."

When 8am finally rolled around I went in the unlocked doors, and the lady said, "Oh we're not open yet, could you come back later please."

As a business, when someone comes by at 5 to 8 even, I will open the doors to serve them. It's called good customer service. She could have easily just poured me a coffee, it would have taken the same amount of time as asking me to leave, though she may have had to stop chatting with the cleaner to do it.

They don't even have to mix a straight coffee... here in Canada we have Tim Hortons, Robins and other places making every coffee to order, and they can pour me a coffee at 8am, let me tell you.

This just in: About 167,000 Starbucks Fusion Coffee Mugs have been recalled because the plastic handle can detach from the body of the mug when filled with hot liquids, posing a minor burn hazard to consumers. The product is manufactured in lab921, Seattle, Wash.

So far, Starbucks has received 23 reports of handles detaching from the mug, including nine that resulted in minor burns.

This recall involves two styles of Starbucks 14-ounce Fusion Coffee Mugs. The mugs are white and have a black plastic handle, and a stainless steel base. The cups have “Starbucks Coffee” printed on a black stamp or a brown original Starbucks logo stamp.

Starbucks Fusion Coffee Mugs with the “Starbucks Coffee” stamp were sold at Starbucks stores nationwide from February 2007 through November 2007 for about $11. Mugs with the original logo stamp were sold only at Starbucks Pike Place store in Seattle, Washington during the same period and for the same price.

If you are affected, you should immediately stop using the mugs and contact Starbucks for instructions on returning the cups for a full refund. Starbucks is also offering a free beverage as an incentive to return the recalled mugs.

For additional information, contact Starbucks at (800) 624-8678 anytime or visit the firm’s web site at www.starbucks.com