Updating to the newest version of StudentDocket (From StudentBerry)
Just a quick note on how to upgrade to StudentDocket from previous versions of StudentBerry.
Please note that, unfortunately, upgrading to StudentDocket from older versions of StudentBerry will result in a loss of saved data. This is because we've implemented a new backup feature using the Blackberry desktop manager that required some database changes. Later versions of StudentBerry, however, will transfer all data just fine.
By far, the easiest way to upgrade StudentDocket is to visit our OTA install site at http://m.StudentDocket.com. Simply follow the steps provided and you'll be done in no time! Your phone will present you with the option to upgrade each of the files within StudentDocket individually. It's a little inconvenient, but please select "yes" to each file. Failure to do so will result in an error message the first time you launch StudentDocket.
To install using your desktop computer, you will need to begin by removing StudentDocket (or StudentBerry) from your devce. This can be done by selecting options->advanced options->applications You can then highlight StudentDocket (or StudentBerry), and select "delete". Once this is done, simply reinstall StudentDocket using your Desktop Manager and USB Cable. Failure to remove StudentDocket prior to installation will result in several of the StudentDocket files not updating correctly, leading to some error messages when you go to run the application.
If you are already experiencing some error messages when launching StudentDocket, simply perform any of the options above in the correct order and the problem should be fixed! We apologize for any inconvenience, we're working on a more user-friendly solution.
Please note that, unfortunately, upgrading to StudentDocket from older versions of StudentBerry will result in a loss of saved data. This is because we've implemented a new backup feature using the Blackberry desktop manager that required some database changes. Later versions of StudentBerry, however, will transfer all data just fine.
By far, the easiest way to upgrade StudentDocket is to visit our OTA install site at http://m.StudentDocket.com. Simply follow the steps provided and you'll be done in no time! Your phone will present you with the option to upgrade each of the files within StudentDocket individually. It's a little inconvenient, but please select "yes" to each file. Failure to do so will result in an error message the first time you launch StudentDocket.
To install using your desktop computer, you will need to begin by removing StudentDocket (or StudentBerry) from your devce. This can be done by selecting options->advanced options->applications You can then highlight StudentDocket (or StudentBerry), and select "delete". Once this is done, simply reinstall StudentDocket using your Desktop Manager and USB Cable. Failure to remove StudentDocket prior to installation will result in several of the StudentDocket files not updating correctly, leading to some error messages when you go to run the application.
If you are already experiencing some error messages when launching StudentDocket, simply perform any of the options above in the correct order and the problem should be fixed! We apologize for any inconvenience, we're working on a more user-friendly solution.
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Inappropriate?If I upgrade to the newest version, from Student Berry, will I have to re-enter my registration stuff? I can't seem to find the e-mail I got when I purchased the software, and I don't wanna lose it and have to pay again..
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Inappropriate?Hey Hitman,
The StudentDocket installation files shouldn't need to be re-registered, but please keep in mind that depending on version you're moving from (prior to version 1.0.803068), you will lose your class and assignment data. Let us know which version you have (BlackBerry button -> about from within StudentDocket) and we can help you figure out if this will be an issue.
If you do have issues with losing your registration information, please send us a private support ticket at http://www.StudentDocket.com/support and we'll do our best to help you get it worked out! Thanks!
Ryan
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