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Build-a-bag colors now missing?
I specked out a bag on saturday, and went to order today (monday) and over the weekend, a large selection of colors seem to have been culled from the build-a-bag (Red Devil, Gold, Gun metal, really dark green, and Army, etc...) Is this a permanent cull or temporary. I saw you answered someone else that a particular color was just out of stock.
I’m worried
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Inappropriate?Hey Ryan... like the seasons in nature, T2's colors change periodically. We'll cycle back into those colors closer to fall/winter.
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Inappropriate?Will there be more colors added soon? I was hoping to have a bag built in time for my birthday, but it looks like I may have to wait.
I’m sad
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Inappropriate?I had a similar experience. I spent a week deciding the colors in build-a-bag and then had to get in to REI to check on sizing. Now two of the three colors are gone. Timbuk2 folks, putting up a notice a week or so before colors change would be a very good customer service tactic! Also, is there any way we can be notified when colors change again? -
Inappropriate?I agree Mark. If they would have put out a warning, I would have expedited my order. Now I am delaying my order. i did find out that if you call teh SF store and place an order over the phone, they still have those colors, just not on the website.
I’m still sad.
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Inappropriate?Yes, indeed I was able to call the store at (415) 252-9860 and place an order with the colors I wanted that are no longer on the build-a-bag site. Thanks for that tip Ryan. I'm surprise that the Timbuk2 rep didn't mention that in his post.
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Inappropriate?Glad it worked for you Mark. I think they must not want to advertise that the colors are still available for some reason.
I’m happy for Mark
