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Yenping
0 Replies

Sharing a fileview with other callers during a conference?
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I would like to take my callers through a website, so I will be going through the different links, showing them what's good/bad, etc during this call. I don't think this can be done, or am I missing something?

(I've tried oovoo, and it works for this - but it's a 30 day trial only and it screws up my webcam when I switch between applications)

Thanks in advance for any ideas!

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Question asked on July 04, 2009 03:23
Zack
2 people have this question 1 Reply

How do I fix the black screen when starting a new call on facebook?
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When using Facebook, the other party's video feed is black. I used to refresh inside the box, but with the new version the refresh button is gone. How do I fix this problem?

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Damon Billian (Official Rep) last replied on July 02, 2009 16:04
Rodger
3 Replies

TokBox API questions
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I want to add a video message to a social network profile. Thus instead of a still pic there will be a video profile in which the user can update whenever. In addition to that I want the said user to be able to use all the other features of tokbox without interfering with the video message on his user profile.

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Damon Billian (Official Rep) last replied on July 03, 2009 17:19
Cyrius
1 Reply

Adding friends...what/whose "password" is needed?
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when adding a friend what do u put for a password? seems like its asking for THEIR password???

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Damon Billian (Official Rep) last replied on July 03, 2009 16:03
EMPLOYEE Damon Billian
3 Replies

How many people can I have on a Tokbox conference call?
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How many people can I have on a Tokbox conference call?

We would recommend keeping a conference call to just around twenty people. While you could have more, the audio & video quality will not be as strong.

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yurij last replied on July 03, 2009 12:14
nathan spector
5 Replies

Mac video not working....
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I have a mac and my friend a pc. We were trying to chat, she can see me fine, but i cant see her. it says to download fix8, but i am on a mac and that is for pc's. How do i fix this?

Thanks.

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Damon Billian (Official Rep) last replied on July 03, 2009 02:26
kaliah wall
11 Replies

My sound does not work.
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About a day ago I moved the bar above video stream and now no one can hear me and I tried to leave a video message but sound did not work on that either.
If I go to meebo.com, it is fine my sound. So it is not my mic, I tried to fix the setting but no matter what I do my sound doesn't come back. I even tried logging in and out of tokbox.

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Tim Kjeldsen last replied on July 03, 2009 01:26
EMPLOYEE Damon Billian
9 Replies

How do I add my instant messaging accounts to Tokbox?
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How do I add my Instant Messaging accounts to Tokbox?

Go to the "Add" option on your contact list to start adding your IM accounts.

Important Note: Please be sure you're using the username and password you use to access the service(s) in order to add them.

Step 1:

Step 2:

Step 3:

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Rodger last replied on July 03, 2009 00:59
EMPLOYEE Damon Billian
0 Replies

How do I start a Tokbox video chat with friends on MySpace?
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1. Go to create a video chat.

2. Choose the MySpace option.

3. Choose how you want to share the call url on MySpace (your friends just need to click on the URL to join your call).

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Question asked on July 02, 2009 22:50
EMPLOYEE Damon Billian
11 Replies

Why is my camera image upside down?
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Please do the following if you have an upside down webcam image on Tokbox.com:

1. Upgrade to a recent version of Flash here: http://get.adobe.com/flashplayer/
2. Update your webcam drivers using the tips in this link: http://tinyurl.com/6k9a6k

If you still have problems after upgrading your version of Flash & the drivers, please use the feedback form on the
Tokbox.com site with the make and model of your web camera.

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Frank Herberg last replied on July 02, 2009 20:55
Silvia
2 people have this question 3 Replies

"Email is not in a valid format"
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What's wrong with my email? Everytime when I want to sign up I get "Email is not in a valid format", I've tried with different adresses of mine like a ymail.com, hotmail.de and arcor.de but everytime the same answer. btw I work with linux if this fact is important

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Damon Billian (Official Rep) last replied on June 10, 2009 17:02
EMPLOYEE Damon Billian
0 Replies

How do I video call people from my contact list?
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1. Login to Tokbox

2. Go to "Create a Video Chat".

3. Go to "Invite Friends".

4. Add parties from your list of contacts by clicking on their name.

5. Click on "Invite".

Note: You can also drag contacts from your contact list to add to a call.

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Question asked on July 02, 2009 05:05
EMPLOYEE Damon Billian
0 Replies

How do I start a Tokbox video call that I can invite Twitter followers to?
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Step 1: Login to Tokbox

Step 2: Go to create a video chat.

Step 3: A call window will open.

Step 4: Choose the Twitter option.

Step 4: Clicking on the Twitter icon will open up Twitter.

Step 5: Press on Update to update your Twitter status with the call URL.

Your Twitter followers would simply need to click on the link to join the call (maximum of twenty participants).

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Question asked on July 02, 2009 03:02
EMPLOYEE Damon Billian
0 Replies

How do I start a video conference with my Facebook friends using Tokbox?
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Step 1: Login to Tokbox

Step 2: Go to create a video chat.

Step 3: Choose the Facebook option available in the call window.

Step 4: Go to the Facebook option.

Step 5: Choose the "Post to Profile" option or the "Send a Message" option.

Step 6: Be sure to press on the "Share" button so your friends receive it.

Your friends simply need to click on the link to join your call.

Note: If you don't want to post the URL to your profile, you can also send the call url via Facebook chat by clicking on the "Share Link" option.

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Question asked on July 02, 2009 02:38
EMPLOYEE Damon Billian
0 Replies

How do I start a video call for use on Facebook?
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Step 1: Login to Tokbox

Step 2: Go to create a video chat.

Step 3: Choose the Facebook option available in the call window.

Step 4: Go to the Facebook option.

Step 5: Choose the "Post to Profile" option or the "Send a Message" option.

Step 6: Be sure to press on the "Share" button so your friends receive it.

Your friends simply need to click on the link to join your call.

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Question asked on July 02, 2009 02:28
Raymond William
2 people have this problem 1 Reply

Authenticate!
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Keep getting message that say it can't authenicate to server, tells me to logout and back it, but that doesn't help or change it.

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Damon Billian (Official Rep) last replied on July 02, 2009 00:43
Letitia
2 people have this question 4 Replies

Cant leave video message, always pops up unable to authenticate to server?!
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Whenever i try leaving a video message, once i hit the record button, it pops up saying: unable to authenticate to the server. Please try logging out and back in. I logged out several times. still that popup

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Damon Billian (Official Rep) last replied on July 02, 2009 00:43
K
3 Replies

Linux support for Mics in Tokbox?
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Why doesn't Tokbox recognize my mic? The only mic shown is "Linux Microphone".

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Damon Billian (Official Rep) last replied on July 01, 2009 21:56
EMPLOYEE Damon Billian
4 Replies

Why don't I see the Facebook Tokbox plugin?
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Why is the Facebook Tokbox plugin not opening?

Please make sure you're logged into Facebook chat.

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Damon Billian (Official Rep) last replied on July 01, 2009 21:53
EMPLOYEE Damon Billian
2 people have this question 1 Reply

Does Tokbox have a Facebook application?
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Does Tokbox have a Facebook application?

You can integrate Tokbox with your Facebook account by using our spiffy Mozilla Firefox plugin. You can get the plugin here: http://www.tokbox.com/view/plugins

Also see: http://blog.tokbox.com/2009/01/23/bet...

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Damon Billian (Official Rep) last replied on July 01, 2009 21:52

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