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No visual input appearing!

In setting up my logitech camera, I know the lens is working b/c I can see myself in the quickcapture screens. I can take a photo and record a video. However, when on tokbox, I cannot see any visual input coming from my camera at all. When I try to record a test video, etc, the screen is just blank. When I go to the "check settings" on tok box, I still see nothing in the box where it says "you should see yourself moving", but when I go to the next screen I can hear my audio feedback. Why am I not seeing any visual input from my camera on tok box?
 
sad I’m frustrated Excl_1
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