can not install topaz simplify on windows vista(32 bit)
system adminstrator has set policies to prevent this installation
2
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Inappropriate?Hi Bernard,
Thanks for your message. I am happy to assist you.
You will need to verify that you are logged in as an administrator on your computer in order to install.
You can verify this by going to Start -> Control Panel -> User Accounts.
Under your name it should say "Administrator."
Please let me know if you have any other questions.
Best,
Ashley
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Inappropriate?my name do say administrator in my user account.
still can't install -
Inappropriate?Hi Bernard,
The error message that you are getting says that your Administrator settings are preventing the installation so it is an issue with Windows.
Please try contacting Windows or searching for the error message in Google for the fix.
Please let me know if we can be of further assistance to you.
Best,
Ashley
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Inappropriate?I cannot install any of the Topaz plugins on Vista 32 and keep getting this same message for them all.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2203
Can anyone please help figure out why it does this and how to get around this problem?
Thanks,
Lynn -
Inappropriate?Hi Lynn,
Are you able to install any of the other Topaz software on your computer?
Also, it could be related to your Anti-virus protection on your computer. Please try disabling it and then try installing again.
Please let me know how this works.
Best,
Ashley
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Inappropriate?Hi Ashley,
Thanks for responding :-)
No, I cannot install any of the other Topaz plugins and tried everything short of standing on my head including disabling Kaspersky first.
I've downloaded from alt sites, downloaded the bundle, hoping it was merely a corrupted installer, and then checked file size to ensure they matched full file download, which they did.
This is frustrating as I'd wanted to try these after having watched Ray Maxwell demo them on Leo Laporte's Tech show. It is possible another software is interfering with the installer or Vista is just acting up. Am not having trouble installing other software however, so find this frustrating. I have checked permissions and ensure I have full access to the file also.
I'm more than open to suggestions if you have them to offer however. -
Inappropriate?Ashley,
Thanks for trying to help.
I've figured out how to make this work. It was the Users/temp folder that somehow changed folder permissions and caused all Windows .msi installers fail to run. Once I took ownership of that temp folder, installations began working again. Error code is 2203 is a permissions error code, but I had trouble figuring out what folder caused it. -
Inappropriate?Hi Freespoken,
Thanks for the update.
I am happy to hear that you were able to get everything installed successfully.
If you are using Topaz as a trail and need additional time to evaluate because of the installation delay, please let me know and I can get you some additional trial keys.
Please let me know if you have any other questions.
Best,
Ashley
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