Loading Profile...
Access Right "Setup - Zone Setup" boots user from Carousel (logs out)?
I'm trying to add the Access Right "Setup - Zone Setup" to someone's profile so that they can set their own default transitions and bumper graphic. However, when ever the user clicks on "Zone Settings" in the Carousel main menu, they are instantly taken back to the FrontDoor login page (aka 'booted out').
Now, If I assign them the access right "Setup - Global System Configuration", the user is able to use the "Zone Settings" properly. The problem is I do not want the user to have global access...
I do not see any other access rights pertaining to zone settings that would be applicable or cause this problem. Is this issue a bug, or am I not configuring the users' profile correctly?
BTW, we just upgraded to FD 5.3 and C 5.2.
Thanks!
Eric
UofM
Now, If I assign them the access right "Setup - Global System Configuration", the user is able to use the "Zone Settings" properly. The problem is I do not want the user to have global access...
I do not see any other access rights pertaining to zone settings that would be applicable or cause this problem. Is this issue a bug, or am I not configuring the users' profile correctly?
BTW, we just upgraded to FD 5.3 and C 5.2.
Thanks!
Eric
UofM
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
The best solution from the company
-
Hello Eric,
This issue (case #4011) has been resolved in Carousel 5.2.7.
To view a complete list of the release notes:
http://gsfn.us/t/hbi7
To request an update, please email our support team at support@trms.com. In your email, please include the following items:
-Your name and organization
-Your current version of FrontDoor, Carousel and Cablecast
If you haven't yet filled out a customer registration form, please head over to http://www.trms.com/registration and fill one out.
Thank you,
Jennifer
I’m excited
The company says
this solves the problem
-
Inappropriate?Hello ETopping,
I tested this scenario and it is a bug. I have entered it into out bug tracker, #3453. Keep you eye on the forum and I will let you know when it is resolved.
Thank you,
Jennifer
I’m disappointed we miss that one!
-
Inappropriate?Great! Well not great, but atleast I know what's going on... I look forward to the fix. Thanks! -
Inappropriate?Just an update... After falling through the cracks (my fault!), I believe we've got a solution coming for this in Carousel 5.2.7. It wound up being re-assigned to bugzid: 4011.
-John
I’m a little embarrassed it's taken this long
-
Inappropriate?Hello Eric,
This issue (case #4011) has been resolved in Carousel 5.2.7.
To view a complete list of the release notes:
http://gsfn.us/t/hbi7
To request an update, please email our support team at support@trms.com. In your email, please include the following items:
-Your name and organization
-Your current version of FrontDoor, Carousel and Cablecast
If you haven't yet filled out a customer registration form, please head over to http://www.trms.com/registration and fill one out.
Thank you,
Jennifer
I’m excited
The company says
this solves the problem
-
Inappropriate?Thanks for the fix guys! This will help reduce our time investment as administrators, and also give end users more features!
I think I already filled out the customer registration form; if not, let me know and I will gladly do so.
Thanks!
Eric
EMPLOYEE
EMPLOYEE
