Get your own customer support community
 

Big Problem with Auto Authorize Permission

Hi Carousel,
I'm very concerned about the "auto authorize bulletins" permission setting. I've been working with someone there who was extremely helpful, the case # was 10277. But unfortunately the functionality problem that I am having is on your end.

The basic issue is this: I need the Auto Authorize function to work differently. I need it to ONLY Auto Authorize for Zones in which the user is intended to auto publish to, not ALL zones.

Here is the scenario: I have staff creating bulletins for Library zone 1, library management approve staff bulletins for Library zone 1 and library management can auto-publish to Library zone 1. I also want library management to be able to submit bulletins to Parking zone 1, but I don't want those bulletins to auto-publish. Instead I want parking management to be asked to approve those submitted bulletins or not. But that's not the way auto authorize works.

The absurd thing is that once bulletins are approved by library management, staff could then submit bulletins to parking zone 1, and parking management would have the approval step. Staff actually end up having more power to submit bulletins than management.

I want my users to be able to share content, but I can't have anyone auto-publishing to channels that they aren't in control of. The auto authorize function needs to only apply to the channel, not all channels. If I want users to be able to share content now, I will have to have management ask staff to submit their bulletins to other channels, or I will have to create a secondary account that is only used to submit bulletins to other channels.

At any rate the way your permissions are set up right now is misleading. If you look at the structure of it, it does not imply that Auto Authorize means, that all bulletins created by a user with that setting will auto-publish to all zones they have access to.

Please consider revising the way Auto Authorize is functioning. The way it is now is not very functional is situations like mine where I have many channels with many users with various permissions that need to share content.

Thanks,
Megan
Academic Computing and Media Services
University of California San Diego
 
sad I’m very frustrated.
Inappropriate?
1 person has this problem

The company marked this problem solved.


User_default_medium