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Can Cablecast not switch to server if show is not found during send?
Could there be a way for cablecast to re-check to see if a show that was previously not found on the server during a autopilot send is indeed there? As it works now, it does not do that and the router switches to the server channel but does not play it because it can't, as the file is still not there. The result is a black screen for the duration of the show TRT.
Not very good looking to the viewer. If cablecast just did a quick recheck of those shows it last found to not exist a few seconds before it is scheduled to air. It might be able to keep the router input on Carousel and put up a little message that says something.... not sure what that would be. But better than a black screen. ;-)
Just an idea.
Thanks
Not very good looking to the viewer. If cablecast just did a quick recheck of those shows it last found to not exist a few seconds before it is scheduled to air. It might be able to keep the router input on Carousel and put up a little message that says something.... not sure what that would be. But better than a black screen. ;-)
Just an idea.
Thanks
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This is definitely a great idea, and we want to do it. The problem, as I understand it, is that right now there is zero communication between the router control module and the video server control module.
Ideally, the video server CM would realize there's no show, and somehow "tell" the router CM to not switch. But the current architecture is that all of the CMs are autonomous, getting "one-way" commands solely from the master Cablecast server. We'd need to invent a new level of dependency between the video server and router CMs, and this is a difficult thing to pull off technically, for a variety of reasons.
So, this is a long winded way of saying, I wholeheartedly agree, but I'm not sure how to do it. As we continue development, however, we'll definitely keep this in mind.
Thanks for the idea, please feel free to post more. :)
-John
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Inappropriate?I like it! Makes sense to me. I'll sit down with the guys and see how feasible this is for Cablecast 5.
-Chad -
Inappropriate?This is definitely a great idea, and we want to do it. The problem, as I understand it, is that right now there is zero communication between the router control module and the video server control module.
Ideally, the video server CM would realize there's no show, and somehow "tell" the router CM to not switch. But the current architecture is that all of the CMs are autonomous, getting "one-way" commands solely from the master Cablecast server. We'd need to invent a new level of dependency between the video server and router CMs, and this is a difficult thing to pull off technically, for a variety of reasons.
So, this is a long winded way of saying, I wholeheartedly agree, but I'm not sure how to do it. As we continue development, however, we'll definitely keep this in mind.
Thanks for the idea, please feel free to post more. :)
-John
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Inappropriate?Thanks for the info guys. As I understand it, the SX server might be able to display a graphic image as well as video? If so, maybe there could be some sort of "trouble slate" image on the server that would display on that output instead of a black screen (no-rolling program). The logic would be built into the SX server's CM to check and if still not found, dislpay a trouble slate image or logo. Again, not sure if that is possible. Just throwing out there for discussion. :-)
Of course, we should never be in the situation where a show is not on the server when it is scheduled to play. But I can say from experience at 2 different channels, it DOES happen. :-( We are only human after all. We need Cablecast to be smarter than us I guess. ;-)
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That's a great interim idea. I'll ask Brandon about it when he's back from the ACM trade show. --John -
Inappropriate?Its possible, I may be wrong on the SX being able to display a still image. I may be thinking of another companies server. But I guess its worth a look if that is a "easy" fix. Thanks for being responsive.2 Comments Add a comment
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I know we show an image for the "test" button in SX Configuration to show color bars, so hopefully this isn't a stretch!
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Yeah, as Chad said, we technically can tell the servers to display a static image... We'd just need to figure out how to integrate that into the rest of the software so you can manage it. That is the tricky part. :)
We'll have to see if it's possible to roll it into the roadmap. --John -
Inappropriate?Yo. It is a great idea and it goes right along with everything that Cablecast is about. Trouble is, the way that Cablecast is made, this is very non-trivial. It requires lots of additions to the system that are just flat out not there.
Many of the changes that Brandon made to Autopilot set the stage for such a feature. It is on our road map, but where it lands has not been settled.
Along those lines:
Emailing/texting/beeping when a show is not on the server.
Doing deeper checks to see if a file is suitable for playback.
Automatically switching to Carousel with an apology if a file fails to play. -
Inappropriate?I appreciate the responses and am glad you are open to listening to what the customers have to say and suggest. Makes me feel good about re-investing in equipment/system upgrades in the very near future.
I’m excited
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