Is there a way to determine what video was playing
Is there a way to determine what Video was playing when a zone locks up? Every so often a video will lock up and the zone will freeze. Unless I am watching the zone or can the determine the video from frozen image, I can't tell what the problem video is. It would be great if there was a "now playing" feature for each zone.
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Inappropriate?Hey Josh,
There isn't a "Now Playing" feature, but in the latest release of Carousel (5.2.4), we did add a small stability fix that might help the stuck video problem.
Bug 3698: Specific zone gets stuck on black
If the Display Engine can determine how long a video lasts, it will now skip past the video if it is taking longer than its duration to complete.
So, if the Display Engine can determine that the video should be done by now, but for some reason is still sticking around, it forcibly closes it, and moves on.
Maybe this will help with the problem you're seeing?
-John
I’m hopeful!
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