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setup and testing help
help, we are attempting to test our system and all we are seeing is black? where do we go from here?
I’m frustrated
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Inappropriate?Hey Marcus, I'm sorry about the frustration.
Could you tell us more about your system (what models, software versions, etc), and what exactly you've tried doing? I'm sure we can get it figured out, we just need to know more about the problem. :-)
Do you have an SX video server? If so, have you tried working through the SX Setup Guide found on our documentation page? It describes how things should be set up, and some basic troubleshooting techniques.
-John
I’m happy
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Inappropriate?we have a cablecast sx4 version 4.8.2 and a carousel cg 250 v 5.2.6
we are attempting to connect the carousel and the video server to our system.
following the sx setup guide, we are finished with setting up our playback and recording devices.
When we are attempting to test the system, all we are seeing is black on our preview monitor. -
Inappropriate?scratch the carousel version, we have version 5.2.4
I have video signal now on our testing.
EMPLOYEE
