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EMPLOYEE
Why can't I access FrontDoor?
I have been using the same web address but still no results.
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Inappropriate?When you can't access FrontDoor there are a few troubleshooting steps you can try;
First, go to your Tightrope machine that has FrontDoor installed. Open the web browser and in the address bar and type http://localhost . If you see the log in page, your system is working properly. It is possible that the IP address was not set to static and the IP address changed. Check with your IT department to obtain a static IP address. If this did not solve your issue, try restarting your server. In some rare occasions they system may not be publishing the web interface of our software. A simple restart will usually take care of this. Be sure to allow your server to finish booting before logging in again, usually two minutes.
