Loading Profile...
SMS take 24h+ -> Service useless
Great Idea, but your service is pretty useless because SMS take a day or so to arrive. That means, 1) your generating useless costs and 2) you're losing members by annoying them. Get your problems fixed, don't burn money if it doesn't get you customers.
I’m sad
3
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?hi there,
just sent you a reply on twitter so you should get it on your mobile. Messages can be delayed for a number of reasons but lets try and get you sorted.
Twe -
Inappropriate?Hi,
Currently our system is sending users SMS's to the gateway every 5 minutes or so so the tweets should be the most recent.
It is a known fact that we base-line your account when first created which sends the last set of Direct Messages, some of which will be older, we are adding in features such as "don't send messages over an hour old", but like I said we are servicing messages nearly when they arrive.
Do you turn off your account overnight or have days in the week when you don't want the delivered.
Could you pass me on your twitter account name and I will investigate.
Kind Regards,
Paul Kinlan -
Inappropriate?Ok, maybe there's a time shift problem? I turned off SMS-Alerts between 23.00 and 6.00 at GMT+1 (Berlin). I just received an SMS (Sat., about 12:30) from a DM which has been sent yesterday at Fr., 20:34.
It's weird though the SMS Details say it would have been received Fr., 15:36 (which is impossible, as it had been tweeted 5 hours later).
My account name is joeriben.
Btw., please understand that I don't want to complain, just to be helpful. THere's a big chance for good ideas to fail because of problems like this. -
Inappropriate?Whatever it was - supposedly my TelCo Provider - now it works lightning fast. Thx for the great service!
I’m happy
EMPLOYEE
