Get your own customer support community
 

Strip @'s out of @replies pretty please?

Here's the situation. USCellular customers have this problem where any texts from Twitter containing an @ come through with everything blank starting at the @.

THIS SUCKS because any @replies we get come thru as blank texts! Cant get our replies! Twitter knows about the problem (and has for 6+ months) and isnt fixing it.

YOU COULD SWOOP IN AND BE THE SAVIOR HERE!!!
If you could somehow offer @ replies (using track) but strip the @ off, USCellular users could use Tweettrak as a workaround for getting their @ replies!

This is an unbelievably frustrating problem with Twitter for USCell users, and I cant tell you what a hero you'd be if you gave us a solution!

And for the record, even Tweettrak's @messages-converted-to-DM's come through blank after the @, since it's comeing from Twitter, it suffers the same problem. Delete/replace the @, and we're in business!

Here's a link to the getsatisfaction topic discussing this issue:
Incoming SMS tweet with an "@" symbol in it is blank after the "@"

Lot's of unhappy USCell tweeters there.

Starting around HERE a Twitter employee asked for examples, so if you go there you can see what we're dealing with.

Thanks for considering!!!!
 
happy I’m hopeful!
Inappropriate?
1 person likes this idea

The company has this under consideration.


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