Loading Profile...
Account Deleted/banned with no reasoning
I went to log in and my account has been deleted. I can't view my account anymore. I am unable to reinstate the account with my email address. I am not a spammer, but a normal community member/user. I have no idea what I did. Help?
I’m anxious, confused, frustrated
Follow this discussion to get notifications on your dashboard.
Due to volume, only the 15 most recent replies are being displayed
-
Inappropriate?If you received this recently, I don't believe it's related to the same thing as was affecting the other accounts. However, if you post your username I will investigate.5 Comments
Add a comment
-
@Mark_Salinas fyi...I received the message over 14 hours ago. -
Hmm ... I'm seeing your account as active and not deleted. Maybe you can clarify what trouble you are having.
-
This morning 14+ hours ago I logged on and a message stating the account had been deleted, you may be able to view for up to 24 hours or something similar... I can still currently use, does this mean that it is not going to be deleted at the 24 hour mark?
-
That's very strange. I don't see anything on your account that shows it's pending deletion. I think you should be fine. If something does happen you should let me know.
-
Ok, Thanks for looking into it Jason.....much appreciated!
-
Inappropriate?When I log into my Twitter account it says "This account is currently suspended and is being investigated due to strange activity. If we have suspended your account mistakenly, please let us know. See Suspended Accounts for more information." I would like to know what the "strange activity" is and how can I be restored. I am not doing any of the things it says may be considered spam so what gives. Please Help. :(
I’m confused
5 Comments Add a comment
-
Hi. I suggest you log a support ticket at http://twitter.com/help (or send an email to support AT twitter DOT com) so they can respond to you directly
-
mdy - I have submitted a ticket just waiting to see what happens.
-
@mikevestal, did you receive an automatically generated confirmation email from the support system with a ticket number? If yes, then it should just be a matter of time before you get a reply (usually 3 to 5 working days).
-
@mdy, yes I received the auto confirmation. Thanks for your updates.
-
Just saw that your account is already up and running! That's great.
-
Inappropriate?I received the message yet everything still seems to be ok....thanks for checking! :)
I’m confident
-
Inappropriate?My account was suspended 2 weeks ago. Since then I've filed multiple service tickets and have yet to receive any response from twitter. At this point, I'm very disappointed with twitter's customer service.
I’m upset, sad, frustrated
4 Comments Add a comment
-
Hi kellyk. Did you receive an automatically generated confirmation email when you logged those tickets? If yes, there's a link in those emails, which you can click to view the ticket history. You can post a follow-up inquiry on the ticket itself.
-
Yes, I received the confirmation email and visited the link several times. I also posted follow-up inquires. Nothing has helped.
-
At this point, I'm afraid it's just a question of time. It's my understanding that Twitter deals with the support tickets sequentially as they come in, and there is a backlog (due mostly to so much spam). They've announced that they're hiring two more people to help with this. Wish I could do more to help you.
-
It'll be 3 weeks on Friday, and still no response from twitter. :(
-
Inappropriate?I'm thankful that Twitter are trying to deal with the spammers.
However, I'm concerned that Twitter take so long to correct the false positives. It's very unfair on the legitimate users whose accounts are mistakenly disabled for weeks on end.
I’m not entirely happy about this.
-
Inappropriate?I agree, something needs to be done about the spam. But, waiting around for 2.5 weeks with my account locked, and no word when it'll be unlocked is a bit frustrating. It seems like they tackled the problem before they could properly handle it.
I’m frustrated
7 Comments Add a comment
-
I can't believe it. I just tweeted @crystal, one of the people who helped me, to bring it to her attention. Crossing my fingers she (or someone) responds!!
-
Hi there, can send me an @reply with the 6 digit support ticket number? Leave the letters from the access code off, I only need the numbers to see it. You can send it to @crystal and I'll see it soonest.
thanks!
c. -
Thank goodness Crystal chimed in! I tweeted @goldman about this about a week ago. Was baffled to see no response, and hoped that meant it was fixed. -- Oh, now I see - Goldman was moving. I bet he was too busy to check. Kelly, what was your original twitter account?
-
I don't think Crystal realizes you can't tweet back to her. If I can help, let me know.
-
You're right Connie, I did not realize that; kellyk, if you can post the 6 digit support ticket number here instead, I'll just look it up that way. Once I see one, I will see all tickets sent from your email address so I can catch up on the full problem and help out.
-
Not sure if I responded to the wrong thread. Here is my support code Crystal - 314962
-
... still waiting. This will be the 4th week with no response from twitter. :(
-
Inappropriate?Thank you Connie! I appreciate the help!
Here is my support code: 314962 -
Inappropriate?Awesome! How did you get your account deleted??1 Comment Add a comment
-
Richard, there were problems with Twitter's spam filter and human review. Some users were mistaken as spammers, unfortunately including many of the more active Twitter advocates.
-
Inappropriate?Hi Richard:
I was one of the people who were wrongly suspended by Twitter. You can check out the related posts about it here: http://blog.davemadethat.com/?s=suspe...
Cheers,
Dave -
Inappropriate?Your Twitter account got deleted without any reason?
Do like I did....
Go to : http://identi.ca
It's a microblogging site like Twitter ... but better!
There is millions of users!
When an organisation such as Twitter starts to frustrates its users .... It's the beginning of the end!
EMPLOYEE
