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Login issues unresolved!
I can't login, twitter will not recognise my password or username. When i try to change my password it doesn't seem to help. I know other people have had this problem. Can someone please help me out?
I’m crazy frustrated
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
The best solution from the company
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Hi Will,
Apologies for the delay. We went through an upgrade that caused a bunch of mail inconsistencies, which should be ironed out this week. For good!
It looks like Mark replied to two of your requests, but the replies were not sent out due to some mail trouble we had-- no responses went out via email though it appeared that replies were sending normally.
I have resent the information to the email address you used to sign up and tested your log in, you are now able to log in successfully.
Our apologies for the trouble, and thanks to @mdy for jumping in and helping out!
Cheers,
Crystal
Note: if anyone else is still having this problem, please submit a new request:
http://twitter.com/help/
I’m relieved
The company and 1 other person say
this solves the problem
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1 Comment Add a comment
This solves the problem
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if you're still having this problem, please submit a new request to support or help @ twitter.com. Include the email address and user name your account is associated with. -
Inappropriate?It's been almost 3 weeks and still no one who can fix it has responded to me. I'm getting prety bummed.
I’m extremely frustrated
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1 Comment Add a comment
This solves the problem
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Ah! ignore comment above if the problem is indeed fixed. Thanks :)
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Inappropriate?if i cancel my account, im done. i have only been signed up for less than a week, and for the last two days i cant log in? this is bull! someone please fix the issue!
I’m extremely frustrated
1 Comment Add a comment
This solves the problem
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Hi Jenn, I can look into it for you if I have the user name associated with the account. I tried looking for "jenn" but there are varied results, so I need more info. thanks!
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Inappropriate?Hello. If you haven't done so yet, please consider logging a support ticket at http://twitter.com/help so Twitter can respond to you directly.
You should get a confirmation email acknowledging that your support ticket has been received within minutes of logging it. From what I can tell, your ticket will be queued and one of the support guys will respond to you (usually in around 5 working days) -
Inappropriate?I tried this before adn again just now. No email response saying that my query was received. Any other thoughts?
I’m head exploding
1 Comment Add a comment
This solves the problem
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Hope you don't mind my asking -- is it possible that the confirmation email got caught in spam filters?
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Inappropriate?I checked and my spam filter is turned off.1 Comment Add a comment
This solves the problem
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Okay, I've gone ahead and logged a support ticket for you. I've already received the email confirmation and the ticket no. is 304192. I also included a link to this GSFN topic page in the support ticket so they can see what you've written here. Now we wait.
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Inappropriate?Hey MDY~ Haven't heard from the good folks at Twitter. Think they may resolve resolve this issue any time soon?
I’m this is lame, and beginning to be a waste of time!
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Inappropriate?Hi Will. Sorry, I haven't heard from them yet.
I just checked and the ticket that I created for you is still open. Can you give me the name of the Twitter account so I can add that information to the ticket? -
Inappropriate?Hi Will,
Apologies for the delay. We went through an upgrade that caused a bunch of mail inconsistencies, which should be ironed out this week. For good!
It looks like Mark replied to two of your requests, but the replies were not sent out due to some mail trouble we had-- no responses went out via email though it appeared that replies were sending normally.
I have resent the information to the email address you used to sign up and tested your log in, you are now able to log in successfully.
Our apologies for the trouble, and thanks to @mdy for jumping in and helping out!
Cheers,
Crystal
Note: if anyone else is still having this problem, please submit a new request:
http://twitter.com/help/
I’m relieved
The company and 1 other person say
this solves the problem
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Inappropriate?crystal, user name is jennscrzy. im thinking that since i had made one twitter account and it messed up, i then had to change the password, that everything went haywire.. basically im getting tweets from some peeps on twitter but not all my contacts, and yeah, they are all checked..
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Inappropriate?Crystal,
Could you please help me with retrieving my tweets? They disappeared sometime ago. Tweets missing from April to July. I have contact support through the request form and through email with no response. Any way you can help getting this fixed? Here is the thread about my problem. -
Inappropriate?15 days and still having this problem... I even set up another account and the SAME thing happened. What is the DEAL??
I've also emailed Twitter support and no responses have come back...
irrrrrrr!
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