Not getting email when someone follows me
In the last couple days, I've noticed my number of followers has increased from 70, to 72, to now 74. That's great!
In my settings, I have checked the box that says I want to be emailed when someone follows me. I have the correct address in my profile. Unfortunately, I seem to no longer be receiving these email updates. The last that I received was on Jan 12, but I know I've gotten new followers since then.
In my settings, I have checked the box that says I want to be emailed when someone follows me. I have the correct address in my profile. Unfortunately, I seem to no longer be receiving these email updates. The last that I received was on Jan 12, but I know I've gotten new followers since then.
52
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?Yeah me too. I think it's been a week or more. Couple new followers in the past day or two and no email notice.
Thanks for any help, and thanks for everything Twitter! -
Inappropriate?Same thing is happening to me these past few days. I've checked my settings, everything is ticked and e-mail address is valid, but no notification of new followers.
I’m sad
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Inappropriate?Is it possible that the Twitter email notifications are getting caught in your email account's spam filters?
Would you have any way to check if this could be the case?
I’m not sure, but that's the only explanation I can think of.
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Actually, this seems to be a widespread thing - no one I've spoken with about it has received email notifications from Twitter since around 4pm pacific yesterday. -
Yes, it does seem to be a real problem. -
Inappropriate?I just started having this problem.... but its intermittent on the followers. I am, however, no longer getting direct messages to email at all..... this started today.
I’m sad
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Inappropriate?The last email I received from Twitter is dated April 11, 2008 (Fri) 3:36pm US Pacific Time (just noting it here fwiw, if it can aid in any troubleshooting).
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I believe this outage was fixed on April 18. See http://twitter.com/twitter_status/sta... -
Inappropriate?I'm not getting notifications of new followers, but I am getting DM messages.
I’m sad
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Inappropriate?not getting notifications of new followers or notifications of DMs. thanks!
amygeekgrl on twitter -
Inappropriate?I get email notice of DMs but not follows. It seems to be wide-spread and persistant. Any update from support?
I’m frustrated
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Inappropriate?Got the same problem.
- Didn't recieve any email notification about new followers
- Still get Direct message.
- Happened as I started losing my sms updates. (does it relate??)
I’m Stunned
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Inappropriate?I always get email alerts *unless* the new follower is a "Twitter Slut" - someone who's following tens of thousands of people. There's obviously a whole in the Twitter code that allows these people, generally spammers, to add you to the list of people they follow and bypass the email alert.
1 person says
this solves the problem
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Inappropriate?Same problem here. Seems that I am not getting any e-mail notifications anymore
I’m frustrated
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Inappropriate?Oops. just replied elsewhere before noticing a more consolidated thread.
I am receiving e-mail notifications of followers, but only about 2-3 notifications for every 5 or so new followers by the main page count - thus discounting user error or spam filtering.
The random way followers show up on the web page makes it nigh impossible to figure out what's going on. a chronological listing, preferably w/o icons so more followers will fit on a page would help ~immensely~ (after all, for new followers I'm going to be checking their profile & see the icon there, and not showing icons should lower your server load) In fact, my front page says I have 87 followers, but only 86 show up on the follower pages (assuming each page really is 20 followers, or there isn't some time lag between being dropped & follower page updates)
I'm hoping no-one has figured out how to follow clandestinely or without receiving notification - and yes, I understand the ramifications of a "public" timeline. this isn't about paranoia.
I’m understanding this issues priority in light of other twit probs
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I do believe "they" have found out a way to follow and avoid the notification being sent. I get notices irregularly, and to the person, it's someone that I can see has an obvious reason for following. When I browse my followers list and see someone new, they are always folks who follow 1000's of people.
Why the follower list has to be random is beyond me. -
Inappropriate?This problem is still going on. I've checked my spam filters, I've double checked my settings, and I ALWAYS get notified when the person following me is a genuine friend or new acquaintence. I never get notified by email when the person adding me has more than about 500 people they are following.
I’m wishing someone would let us know what's going on.
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Inappropriate?I also seem to have this problem when it's a followers who follow tons of people.
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OK, now it seems I get no update about new followers at all. -
Inappropriate?Since spammers/twit-whores can do this, there's an obvious problem. If Twitter chooses to remain silent on the issue, that could do more harm than the current architecture issues. All the hardware and good design in the world won't help if the service is abused by spammers.
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Inappropriate?i'm really frustrated by this.. it's been going on for a long time now.
I’m frustrated
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Inappropriate?It sure would be nice to at least get acknowledgment from Twitter that a whole bunch of follow whores or stalker bots have found a way around their notification procedure, and the problem is being looked into.
Yesterday I discovered a follower who's following 111,000 people. Maybe dealing with these abusers of the system might be more productive than suggesting legitimate users with lots of followers are stressing out the whale.
I’m frustrated
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Inappropriate?Can I say me too! And the one's I don't get notifications about seem to be SPAM type followers - those who follow thousands & have names like Luv Syrup or Porn ... something or other.
I’m frustrated
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Inappropriate?It seems to be an anti-spam measure, based on some comments they made in this May 30, 2008 interview with Scoble (24 min 50 sec in).
I think they're not announcing it because they don't want spammers to know exactly what anti-spam measures they're taking.
They said the most spam-related complaints they've received come from people who received new follower email notifications when they're followed by another user who has mass-followed a lot of others. So they've taken steps to eliminate that email.
So Twitter is obviously aware when someone is mass-following a lot of people because that behavior 'trips' their system in some way and causes them to not send those emails. -
Inappropriate?Okay then... so without the notification, then how do we know when we're being followed by a spammer so we can block? Am I missing something here?
I’m me.
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Twerp Scan makes this job a lot easier: http://twerpscan.com/ 'My Tweeple' http://www.mytweeple.com/ is another tool that performs similar functions -
Inappropriate?I have the same question as acomputerpro. It's good that we aren't getting the New Follower email from the spammers but they are silently following us which makes it hard to block them. I suppose we can use tools like Twerp Scan or Tweeple to identify them but Twitter really should be giving us better tools for doing that.
I’m happy that some progress is being made.
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Inappropriate?I actually covered this, myself in a blog post a few days ago. @ev replied with the explanation. The lack of notification is by design: http://is.gd/oQi
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Inappropriate?Argh. Wrong link. I did a follow-up post after I got @ev's response and a question about what benefit could spammers get. Here's the actual original post: http://is.gd/oas Sorry 'bout that.
1 person says
this solves the problem
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VERY interesting. Thanks for the link. -
Good info, but I still do not receive email notifications from obvious non-spammers either (although today I did get one finally). And not sending an email notification about the follower, since it does nothing to stop them from following you, does not solve this spam issue discussed in the article. In fact, because the follow silently, it's less of a deterrent IMO. -
I think it's more of a cautionary measure. @ev and crew have found an indicator of possible spam accounts. In order to not annoy the followed with follower messages, they suppress notification. They then check out the flagged account, and delete it if necessary. I haven't heard, though, if they send notification to the followed if/when the account is deemed legit. It's the beginning of a process, and a fortunately pro-active approach to a problem before it gets out of hand (like e-mail spam). -
Thank you - it's good to know it's by design - BUT I'd rather be notified so I can block someone. I'd prefer to have the choice in my hands, not Twitter's. -
yes, thanks Alex. Does this mean twitter is giving up on getsatisfaction? Do we need to start blogs to get twitter to pay attention to user concerns? -
I don't think it's anything like that. I think it's just that they had put this in place without advertising it, in order to keep the spammers from getting wise. Of course, now that we're all talking about it, that has kind of defeated the purpose. But then, we all know that spammers are dumb. -
Inappropriate?So if twitter has a way to detect the follow whores, why doesn't that trip a captcha or something to stop or slow their bot activity instead of just letting them follow without our knowledge?????
I don't get it. When did greasing the skids for spammers become a solution?
I’m more and more frustrated
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It's not so much that they're trying to make it easy for the spammers to get in under the radar. Twitter knows that they're coming in. They are doing this to reduce the annoyance of getting the follow messages. They then review, and sometimes delete the account that triggered the suspicion. I would not expect this to be the final solution, just a way to ease the annoyance for users while they work out a good and automated way to deal with this new breed of dummy. -
In the interview above, they did say that this is just the first in a series of anti-spam measures that they're going to take. -
Inappropriate?Yes, preventing the sending of follower mail for users we believe may be spammy is just one of the solutions we're working on for spam.
1 person says
this solves the problem
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Gotta agree with David here - not giving me notice of the add so I can block the user only aids the spammer... I'd rather have that control back in my hands, thanks :( -
Agree with David and GeekMommy. This is not a solution, it adds to the problem. -
I also agree with David and GeekMommy - I'd like to know without having to page through, check the new follower's page, then block as needed. -
Inappropriate?By keeping our followers list random AND refusing to let us know when a spammer starts following us, you help them. As I read this it is a purposeful choice by Twitter to aid the spammers.
It is easy to see from the numbers that these accounts are not being deleted. If you wanted to help, users would be able to see new follows in their accounts rather than a random list so we could review them. -
Inappropriate?They should just send us a e-mail like this:
Hi, *username*.
*name* (*nickname*) is now following your updates on Twitter.
We think this user might be a spam account, according to the number of people he/she is following.
Spam accounts cause troubles so if this is not somebody you know, you can block the person in order to help keeping twitter clean and fun.
Check out *username* profile here (mind that clicking any links can send you to inappropriate websites):
http://twitter.com/*username*
You can block this account by clicking here:
https://twitter.com/blocks/confirm/12...
Best,
Twitter
This way you still get a notice when someone is following you but you know it probably will be spam...
What do you think about that?
2 people say
this solves the problem
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I like this idea. I would add one thing - a checkbox configuration to enable/disable this "spammer alert" email. -
Great idea! I also like mdoeff's idea too. Twitter should so get that in their system. -
Inappropriate?O btw: You can go to http://dossy.org/twitter/karma/ and filter your followers to see only the people that follow you and you don't follow back, then you can see easily who's a spamfollower. You can bulk block. (site can have some problems 'cause of the twitter problems)
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Inappropriate?I don't get notified of new followers either, but I can see my count growing. It's so annoying. I want to follow back the legit people.
I’m frustrated
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You get e-mail when a non-spam account starts following you. I'll prove by following you ;-)
//edit: voila you got mail ;-) -
Inappropriate?Has there been any other answer to this yet, or is this still the policy? Why is there not just a cutoff number of people you're allowed to follow per hour? Secondary: If enough people mark you as a spammer, Twitter could look at your account to see if you are.
This system of hiding followers is both filtering out nonspammers and taking the control out of our hands. Please consider changing it--soon! -
Inappropriate?I'm still getting follower notifications via email when the person who follows me isn't a mass-follower. Afaik, Twitter only supresses email notifications when the user that followed you is already known to them to be a mass-follower.
As a test, I just followed you (@familydoctormag) using one of my accounts. It will be interesting to see if you get a notification email.
I know from other threads in this forum that Twitter flags for review any account that has been blocked by a lot of people, and I have no reason to believe that's not still the case.
It also looks like they will be soon (if not already) be enforcing limits in the number of follows, based on this new FAQ page that I saw recently. -
@familydoctormag, Good to know you got the email notification when I followed you. I'm not a spammer! Hurray! 8-) -
Inappropriate?Looks like notices are coming more frequently. I've gotten a few notices of new followers recently, all spammers. They always come right after I post an update. At least I can then block them.
Interestingly, Twitter is still doing nothing to block obvious abuse. The last follower I got was on someone who first posted less than an hour ago and was already following 4,111 people! -
Inappropriate?Now it appears the New Follower notifications for spammers are coming through again. So does this mean that the experiment of suppressing these emails from known spammers is over?
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Inappropriate?I'm getting the same problem. No email notifications on new follows or DMs. This started after December 13th 2008 around 9am (GMT+10)
Tried changing emails, no difference, checked spam and nothing in there. -
Inappropriate?I was receiving notifications of new followers up until yesterday, 12/29. My follower count is going up still but I'm not receiving the email notifications any more.
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You can work around the problem for now by checking your Followers page at http://twitter.com/followers -- that page is sorted so that the newest followers always appear on top of the list.
Also, I wonder if temporarily changing your email address to something else (like Yahoo or Gmail) will let you receive emails again. It could be that your ISP has decided to start blocking Twitter emails (apparently, some ISPs do this because they think Twitter emails are spam). -
Thank you. I tried changing the email address temporarily, and that seemed to work. I contacted my ISP to try to fix the problem and will wait to hear back from them. -
Thank you. I tried changing the email address temporarily, and that seemed to work. I contacted my ISP to try to fix the problem and will wait to hear back from them. -
Inappropriate?I had my ISP check their email logs. They confirmed they weren't blocking emails from twitter as they have other clients who recieve emails from twitter and their email servers weren't receiving any email from twitter for my address.
I also changed my email host to another provider and I'm not getting any emails there either. This confirms my previous provider was telling the truth.
Jeanjoh, your provider will probably tell you the same as my old provider did.
I tried changing emails to another address, and this seems to fix the problem, but it creates a new problem as it's an address I rarely check.
Can Twitter please fix this! I want to use my main email address to receive following emails and direct messages.
I’m frustrated
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Aaron, will it be possible for you to set up an auto-email-forward from the alternate email to your main email address? If yes, you could set up that auto-forward once and not have to think about it anymore. I do this a lot with my Gmail account since the filters are easy to configure -
Inappropriate?mdy, great idea, but there's no option for me to auto forward on my alt address :(
I'll look at getting a gmail account if it can do it
I’m undecided
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If you're setting up a completely new Gmail account just for this purpose, it's even simpler.
Once the account exists:
1. Login to the Gmail account then click "Settings" in the upper right corner
2. Click the "Forwarding and POP/IMAP" tab
3. In the page that appears, enable Forwarding by specifying the email address you want mail forwarded to (forwarding is disabled by default).
4. Click "Save changes" at the bottom of the page
And that should do it. 8-) -
Inappropriate?This isn't just a one-time problem with you Aaron. I've been using Twitter for over a year and used to get email notifications all the time. They all stopped on Saturday night Jan 3rd. Emails aren't coming for follows or for DMs, and only on my Twitter.com/emom account. I have another business account that is still getting notifications.
I’m frustrated
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