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Hello

I order food from Germany for an old uncle in UK. He is bedridden and is 80 this year. However he is very conservative on his foods and doesn't like any sauces with 'red wine', çider' or the like. He also hates swede which is present in a lot of the more basic dishes. Is is possible to have less swede? Thank you best regards
Marilyn Hayward

Some of our outlets require a minimum order value, but many don't! You can find out your the minimum order value for your area by first entering your delivery postcode on the website, tehn clicking "Shopping Basket"

Each local outlet operates a delivery schedule within their area. When you place your order, and the local outlet has processed it, you'll get a confirmation email saying when your order will be delivered. Normally we visit each city, town or village once a week, though in some areas it's fortnightly. In some areas we will visit more frequently, and if you need to, you can change your delivery day by speaking with your local outlet directly. If you need any help, or would like to know before placing your order, please call our customer care line on 0800 773 773.

Wiltshire Farm Foods operates a network of over 70 outlets up and down the country. As each outlet might stock different products, or have different promotions on at any given time, we need your postcode to identify which local outlet serves your area. We don't record your postcode unless you ask us to when you create an account with us.

MasterCard Securecode is a new system in use, that affects online transactions using either a MasterCard Credit Card, or a Maestro Debit Card. When you are ready to place your order, and choose one of these types of cards as payment, you'll be taken through to the SecureCode site for your card issuing bank.

The Securecode site will ask you for your Securecode password ( or a sequence of characters therein), which you will have chosen when your card was enrolled.

If you have not already enrolled your card in this scheme, you'll be asked some simple security questions, such as your postcode and date of birth, and then be asked to submit a password.

Some banks may have autoenrolled your card, and you will have received a letter with your password, or a key fob that shows a numerical password.

If you have any trouble using the Securecode system, please contact your card issuing bank, who will be able to assist.

Occasionally, we have customers who, because other websites require it, try to create an account before shopping with us.

On www.wiltshirefarmfoods.com, things work slightly differently. You don't need to create an account to place an order. Just add items to your basket, and when you come to checkout, choose the option for New Customers.

If you want to create an account, you'll be presented with the option when you place your first order, and we'll save all your details for you.

Matt